Great service!
Trustworthy and accommodating front desk and technical service that one can count on. I’d highly recommend.
Trustworthy and accommodating front desk and technical service that one can count on. I’d highly recommend.
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by lemanyel
Service Price Transparency
Apr 05, 2024 -
Herb Chambers BMW of Boston responded
We're so glad to know you had a great experience with our team at Herb Chambers BMW of Boston! Your recommendation means the world to us. Safe travels and we look forward to serving you again in the future!
Attentive, prompt, proactive service.
Higor kept me informed throughout the servicing of my car, and ensured I took advantage of all available discounts and promotions.
Video inspecti
Higor kept me informed throughout the servicing of my car, and ensured I took advantage of all available discounts and promotions.
Video inspection of my vehicle was a nice touch, as was the car service home and then back to the dealership.
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by Nancy
Service Price Transparency
Apr 01, 2024 -
Herb Chambers BMW of Boston responded
Nancy, we're glad to know Higor and our team at Herb Chambers BMW of Boston provided you with attentive service. We always aim for a proactive approach! Thanks for appreciating the video inspection and car service as well - here's to many more miles in your serviced vehicle!
I have been a customer of Herb Chambers BMW of Boston
since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the sta
since 2015. My relationship with my service advisor Higor Texiera has always been a wonderful experience. I really appreciate the updates on the status of service on my BMW, including update texts and videos of the servicing work in progress, as well as Higor's expert responses to any questions I may have regarding service recommendations. It is important for me to have a good relationship with my dealership and the team has always been responsive to the exceptional care of my BMW.
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by BECKE
Service Price Transparency
Mar 25, 2024 -
Herb Chambers BMW of Boston responded
We're delighted to know that you've had such a positive experience with Higor and our team at Herb Chambers BMW of Boston since 2015. We value your trust in us for the care of your BMW, and we'll continue striving to provide top-notch service!
The crew are very Courteous; keep customers informed,
reasonable priced for the service, and nice waiting area.
reasonable priced for the service, and nice waiting area.
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by Markyang20
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
Hi Mark! We're glad to know that you had a positive experience with our team at Herb Chambers BMW of Boston. We strive for excellent customer service and reasonable pricing, so it's great to see that reflected in your visit. Thanks for the review!
Best experience that I have had since first coming for
service in 2009. Much more efficient, less crowded and staff was very organized.
service in 2009. Much more efficient, less crowded and staff was very organized.
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by Greg
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
Greg, we're delighted to know you had a great experience at Herb Chambers BMW of Boston. Efficiency and organization are key for us - thanks for noticing!
Great experience at the Herb Chambers BMW dealership in
Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to.
Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Great experience from start to finish. I recommend with no reservation.
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by Andylau1730
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
We're delighted to know that you had a great experience with us at Herb Chambers BMW of Boston. It's fantastic to learn Higor took good care of your vehicle and kept you well-informed throughout the process. Thanks for recommending us, we appreciate it!
First time visiting this dealership.
Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the ca
Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the car to be ready.
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by b_y
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
We're glad to know your first visit at Herb Chambers BMW of Boston was a pleasant one! It's great that our team could provide clear explanations and accurate timing. We look forward to serving you again in the future!
The service department is excellent.
I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors alw
I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors always go out of their way to be helpful. I strongly recommend this service department.
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by msomd65
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
We're delighted to know that you've had consistently great experiences with our service department at Herb Chambers BMW of Boston. Your recommendation means a lot and we'll be sure to pass your kind words on to Matt Krapee and the rest of the team!
Higor was super helpful.
Explained things well and helped me through all of my questions.
Explained things well and helped me through all of my questions.
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by EP
Service Price Transparency
Mar 18, 2024 -
Herb Chambers BMW of Boston responded
We're so glad that Higor was able to answer all your questions! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers BMW of Boston team can be of service again in the future!
Higor and the service experience were phenomenal.
Highly recommend based on this recent experience. The detailing job on car was also perfect.
Highly recommend based on this recent experience. The detailing job on car was also perfect.
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by BJ
Service Price Transparency
Mar 13, 2024 -
Herb Chambers BMW of Boston responded
Hi BJ! We're delighted to know that Higor and our team at Herb Chambers BMW of Boston provided you with a phenomenal service experience. Thanks for recommending us! Enjoy your perfectly detailed car.