Henry Adame
Henry Adame at Hatfield Buick GMC

Henry Adame | Page 8

Service Director

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

4.8
90 Reviews
4.8

90 Reviews

Write a Review

90 Reviews of Henry Adame

July 29, 2023

Dealership Rating
Employee Rating

Great Dealership to work with, they were patient with our needs. The experience with buying a new vehicle was very good. We got a beautiful vehicle from a wonderful dealership we've been going to for servic More

by jayfooey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 25, 2023

Dealership Rating
Employee Rating

Always a great experience with Hatfield’s service and sales are awesome to deal with. More

by MICKEY.HEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Hatfield Buick GMC responded

Mickey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Dealership Rating
Employee Rating

Always friendly and efficient. Took care of me and my car. keep up the good work! More

by ESPEEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez

Jul 28, 2023

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

July 22, 2023

Dealership Rating
Employee Rating

Great personnel. Comfortable waiting room. Being a senior citizen, I appreciate the length they go to when explaining my vehicles needs. More

by ANGELALMEZ
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 27, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 20, 2023

Dealership Rating
Employee Rating

Always a great experience at Hatfield. I highly recommend them for any service work that you need. More

by JMEBADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 27, 2023

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

July 17, 2023

Dealership Rating
Employee Rating

I would've given 5 stars for this dealership based on service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! More

by Gina.Solano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 20, 2023

Hatfield Buick GMC responded

Hi, Thank you for taking the time to leave us a review. We appreciate your feedback on not being open on the weekend. We will keep that in mind for the future. We hope to see you again soon.

July 12, 2023

Dealership Rating
Employee Rating

I had good response to appointment request. Quick oil change service to GMC Canyon. Minimum wait time. More

by tuckerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 17, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Dealership Rating
Employee Rating

Adrian is a great representative of Hatfields Service department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and More

by TDCANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 13, 2023

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

Dealership Rating
Employee Rating

Best place to service in town! Honest and always helpful! Thank you for all your work More

by nevin.odero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 07, 2023

Dealership Rating
Employee Rating

I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to More

by GJRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 17, 2023

Hatfield Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your recent service visit. You gave approval in person to do the repairs after going over the estimate with our service advisor. We do sell our parts at MSRP, we unfortunately cannot sustain our business if we sell them at cost. We also sell the jobs by the repair, not how long the repair takes to complete, like electricians, plumbers, etc. do it. That is a CA standard. We were not trying to mislead or over charge you. We work very hard to price all our repairs at a fair price. Please reach out to our manager, Henry Adame at 909-793-3238 if there is anything else we can do for you.

Jul 17, 2023

GJRIVER responded

I already tried to speak to Henry prior to writing review. But Henry ,Service manager, wanted me to speak Adrian , assistant service manager Adrain already called to discuss. Thank you anyway.

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