Heather Mroczkowski
Heather Mroczkowski at Genesis of Hazelwood

Heather Mroczkowski

Sales & Leasing Consultant

Genesis of Hazelwood

649 Dunn Rd
Hazelwood, MO 63042

4.8
22 Reviews
4.8

22 Reviews

Write a Review

Dealership Experience

3 yrs, 9 mos

22 Reviews of Heather Mroczkowski

April 29, 2023

Dealership Rating
Employee Rating

They are friendly and efficient with their work they make a good deal and work fast. More

by Eb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 26, 2023

Dealership Rating
Employee Rating

must go see Heather at napleton Hyundai amazing customer service great place beautiful new remodel almost done too More

by jwrld999
Recommend Dealer
Yes

January 31, 2023

Dealership Rating
Employee Rating

come see Heather for your next car purchase excellent customer service great prices great dealership More

by selenaprice74
Recommend Dealer
Yes
Feb 03, 2023

Genesis of Hazelwood responded

Thanks again for leaving us this review and recommending Heather. We hope to be of service to you again in the future. Ravonda Price, Regional Customer Relations Manager 636.926.1528.

October 11, 2022

Dealership Rating
Employee Rating

Heather in sales definitely deserves 5 star people person all the way .. very transparent and easy to work with made the process easy and stress-free must go see her!!!! More

by jwrld91288
Recommend Dealer
Yes
Oct 14, 2022

Genesis of Hazelwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Heather here at Napleton Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2022

Dealership Rating
Employee Rating

Everything went wonderfully. Heather politely welcomed us on our way up to the door. The coffee machine was great!! I couldn’t have had a better experience as Heather continued t More

by michellebellemcnabb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Genesis of Hazelwood responded

Hi, we appreciate you choosing Napleton Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 29, 2022

Dealership Rating
Employee Rating

I would like to appreciate Ravonda Price for her customer support. She went above and beyond to make sure I get right customer experience. She promptly reached out to my initial review and patiently listened More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Scrumm

Oct 03, 2022

Genesis of Hazelwood responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way, and we would appreciate the chance to discuss this matter further. Please reach out to Ravonda, Customer Relations Manager, at 636.926.1528 when you have a chance so we can discuss your concerns to resolve this matter to your satisfaction.

August 24, 2022

Dealership Rating
Employee Rating

Love this place great customer service this crazy market were in right now Heather still made it happen go see her More

by te.amo
Recommend Dealer
Yes
Aug 26, 2022

Genesis of Hazelwood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2022

Dealership Rating
Employee Rating

Team was friendly and helpful. Appreciate their quick response, and willingness to negotiate a fair deal. More

by KPott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Genesis of Hazelwood responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2022

Dealership Rating
Employee Rating

Bait and switch tactics. Advertise one price on their website and markup about $5000 in person. Did not buy and would not recommend. Also sales people are friendly but do not More

by Reagankj
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 02, 2022

Genesis of Hazelwood responded

Reagankj, thank you for your honest comments. We regret to hear we were unable to reach an agreement on the vehicle you were interested in. If you would like to discuss your experience in more detail, please give us a call at (314) 817-9000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

July 21, 2022

Dealership Rating
Employee Rating

Everyone at Napleton was great to work with. Heather was especially awesome to work with. She is very knowledgeable and helpful. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Genesis of Hazelwood responded

Hi Mark, we appreciate you choosing Napleton Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

1

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