Gwen Wild | Page 3

I’ve been a repeat customer not only due to the ease of purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership More

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The whole team, especially Gabe Diagle and Nick Pentas, were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction More

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Bought brand new GLE350 No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. More

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Service Department Josh Marchan were very polite, never try to rush one,, . Shuttle drivers were the best, .Continue doing what you do, YOUR COFFEE IS THE BEST. Josh Marchan were very polite, never try to rush one,, . Shuttle drivers were the best, .Continue doing what you do, YOUR COFFEE IS THE BEST. More

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Service Department My Service advisor Gwendolyn Wild was very helpful nice and knowledgeable . She was sincerely concerned about my needs . She took the time to listen My Service advisor Gwendolyn Wild was very helpful nice and knowledgeable . She was sincerely concerned about my needs . She took the time to listen and to make sure I was taking care of . More

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Bubble found in tire Clarence noticed a bubble in the right front tire, after returning from a road trip to Atlanta. This concerned us thinking about what could have happe Clarence noticed a bubble in the right front tire, after returning from a road trip to Atlanta. This concerned us thinking about what could have happened "Blow Out" that could have cause major problems not only to us but others as well. I am very thankful to God for his traveling grace and mercy. I am also very thankful for the knowledgeable and caring employees at Mercedes-Benz of Baton Rouge. Clarence brought the car in to the dealership. He received by Gwendolyn Wild with concern that all was well with us showing genuine concern for our well-being. She then addressed the problem moving swiftly to a resolution and a sincere apology for the mishap. She also explained the difference hazards that could have caused this. Overall I would rate Gwendolyn a 5+++++ People Skills (Polite, Knowledgeable, Warm, a Spirit of Care; Mercedes-Benz of Baton Rouge a 5 +++++ Care and Concern After Purchase. More

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Great The technician did an excellent job and was very professional, courteous , and prompt. He was efficient and serviced my car in a reasonable time. Grea The technician did an excellent job and was very professional, courteous , and prompt. He was efficient and serviced my car in a reasonable time. Great Job More

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A "Family Feeling" at MBOBR! I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service and client interaction at Mercedes-Benz of Baton Rouge is exceptional ... I'm currently enjoying my fourth Mercedes and already looking forward to Number Five!! Thank you for treating me like part of "your family" - you all are THE BEST! More

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Efficient professional way to do business Im on my third car but first time I have completed a lease cycle; turning in the car when the lease is up, and driving off in a new car and new lease Im on my third car but first time I have completed a lease cycle; turning in the car when the lease is up, and driving off in a new car and new lease in about an hour. That is amazing. More

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Courtesy and Service Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backst Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backstop is also always excellent. I am very pleased with Margie as well as the team from upper level management, Nick, Kyle, Gwen to Lynn and Kelly in sales to Dan in service. More

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