Gus Loftis | Page 2

Experience was just ok. Gus was our salesman, did kinda just the bare minimum and was quick to try to cut us off once we started talking. Did not show us anything about the Gus was our salesman, did kinda just the bare minimum and was quick to try to cut us off once we started talking. Did not show us anything about the car, just handed us keys and went to help someone else. Was not offered any water or anything upon arrival. Car had not been cleaned and was dusty. Will not return to this dealership, but do like my car. More

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Gus was excellent to deal with. I sent an email to Fusz about a specific vehicle at 7:30am and Gus responsed from home! Called me when he arrived to office at 9am. Demo was deliver I sent an email to Fusz about a specific vehicle at 7:30am and Gus responsed from home! Called me when he arrived to office at 9am. Demo was delivered to my office at 10 for test drive. Purchased showroom unit and was delivered to my office by 1pm - done deal. Absolutely no hassle, completely seemless transaction. Highly recommend and looking forward to working with Gus in the future. Happy customer :) More

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Lou Fusz is like family to us. Everyone: Joey (service) to Gus Loftis (sales), the finance team and Kristii (aftercare) rock! We continue to come back time and time again because t Everyone: Joey (service) to Gus Loftis (sales), the finance team and Kristii (aftercare) rock! We continue to come back time and time again because they have never failed to deliver quality service along with quality vehicles. They even make right their wrongs! You can’t beat that type of business relationship! More

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Gus was very helpful from the phone call that my husband made to having the car ready for us when we arrived. We drove 2-1/2 hours to get the car & were appreciative of everything being in order when we ar made to having the car ready for us when we arrived. We drove 2-1/2 hours to get the car & were appreciative of everything being in order when we arrived. We would definitely recommend Lou Fusz & Gus to anyone! More

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Awsome experience. Gus was easy to get along with, and they didn't try to pressure me to buy something I didn't want. Came in with my own bank and line of credit, but t Gus was easy to get along with, and they didn't try to pressure me to buy something I didn't want. Came in with my own bank and line of credit, but they were able to get me a better rate and lower payment. More

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Caleb was quick and helpful to find the right car for our family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team. family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team. More

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I am incredibly satisfied with my recent trade-in & purchase experience at Lou Fusz Buick GMC in St. Louis!! While searching online, I found that Lou Fusz had a vehicle in stock that met my needs and w purchase experience at Lou Fusz Buick GMC in St. Louis!! While searching online, I found that Lou Fusz had a vehicle in stock that met my needs and was priced fairly, however I live a long distance away in Colorado. After speaking with Gus Loftis, who was my courteous & "to-the-point" sales rep, I decided to make the trip to St. Louis. Gus took the time to go over any paperwork questions I had before I made the trip and provided me with a sales quote, to include my trade estimate, at my request. Once I decided to make the trip out, Gus processed my deposit and stayed in communication with me. After arriving at the dealership, the process was easy and quick. Both Gus and the finance manager, Leo, were prepared, straightforward, and made the dealership experience hassle-free. My trade-in & purchase experience occurred in less than an hour and a half. They were on top of it! While concerned at first with making a vehicle purchase far from home, I am VERY happy I decided to make the trip to Lou Fusz Buick GMC in St. Louis to purchase my new vehicle and the dealership staff exceeded my expectations. If you are looking for an easy, hassle-free vehicle purchase experience, I recommend them! More

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Gus :Loftis was my salesman and he was very professional and provided excellent service in helping me get into my new car. His experience was invaluable in guiding me through the buying process. Highly reco and provided excellent service in helping me get into my new car. His experience was invaluable in guiding me through the buying process. Highly recommend him. Everyone at the dealership was very nice and friendly. More

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Gus was great to deal with in purchasing my new vehicle. Process was smooth and I was in and out of the door in no time! Process was smooth and I was in and out of the door in no time! More

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Gus was my salesman and everything went smoothly. I didn't feel any pressure to purchase extra items and it was the fastest I can ever remember purchasing a car. Gus answered any questions I had an I didn't feel any pressure to purchase extra items and it was the fastest I can ever remember purchasing a car. Gus answered any questions I had and also pointed out a dimple on the body of the car that will be taken care of with the dealer. I would go back and purchase another car from Gus, if and when the time comes. More

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