Ginny Polizzi | Page 26

The service department at this dealership has serviced my VW Beetle for over 10 years. VW Beetle for over 10 years. More

by LADYJOYBAILEY Verified Customer Verified Customer

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Ginny is my advisor and was very rude when I called with concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an appointment in the future. No special service to look into it This is horrible treatment since it is could be th he dealership’s responsibility More

by mamagak Verified Customer Verified Customer

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Excellent customer service. Ginny is professional and extremely patient. We have both our cars serviced at this location even though it is a distant drive for us. Service ce Ginny is professional and extremely patient. We have both our cars serviced at this location even though it is a distant drive for us. Service center is very appealing and clean. More

by maria.tur Verified Customer Verified Customer

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Very bad experience. My ID4 have electrical system error can not change and they gave me appointment for September 6th when I went there on Aug 4th. They did not have My ID4 have electrical system error can not change and they gave me appointment for September 6th when I went there on Aug 4th. They did not have courtesy car for more than a month. They are very low staff no one want to work there. I bought two ID4 from the same location. More

by balachadi@gmail.com Verified Customer Verified Customer

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once you schedule your service , you get a price when booking it, then you come and is $100 or in my case was $200 more , than what the original price stated WHEN I BOOKED THE APPT. THEN IM THERE , $60 booking it, then you come and is $100 or in my case was $200 more , than what the original price stated WHEN I BOOKED THE APPT. THEN IM THERE , $600 FOR THE SERVICE TOTAL BUT I AM TOLD THAT I HAVE A NAIL IN MY TIRE WHICH WILL COST YOU $200 MORE, THE SERVICE HERE IS EXTREMELY EXPENSIVE , I AM A NERVOUS WRECK SITTING THERE TO LEAVE WITH A BILL CLOSED TO $1,000!!!! More

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very nice and clean in the waiting area and the staff was very nice and did not wait to long for service very nice and did not wait to long for service More

by fultonfish14 Verified Customer Verified Customer

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Excellent communication and very pleasant to deal with … told me exactly what Korn needed and gave me the options which ones had to be done immediately and which ones could be put off temporarily.. highly r told me exactly what Korn needed and gave me the options which ones had to be done immediately and which ones could be put off temporarily.. highly recommend More

by jzexpress Verified Customer Verified Customer

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Main issue was excessive road noise. Over $3,000 later, still have road noise. I’m not convinced a post repair road test was performed Over $3,000 later, still have road noise. I’m not convinced a post repair road test was performed More

by PRINGLMM Verified Customer Verified Customer

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We're on our 8th VW and the last 6 have all come from Hamilton VW, the most recent being the 2023 VW ID 4 Standard which we got a few weeks ago. Pete has been an exceptionally easy sales rep to deal wit Hamilton VW, the most recent being the 2023 VW ID 4 Standard which we got a few weeks ago. Pete has been an exceptionally easy sales rep to deal with. And more importantly the service dept has been fantastic (we've been their customer since we moved to the area in '98). More

by andi sjamsu Verified Customer Verified Customer

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Thank you very much for the help I got and I hope he’s gonna last thank you again gonna last thank you again More

by GCIOCOTISAN Verified Customer Verified Customer

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