144 Reviews of Gary Glaze
January 01, 2018
New Tires Always satisfied here. They got me in last minute, had my tires in stock, and the price was competitive! They were quick and I was on my way again! Ku Always satisfied here. They got me in last minute, had my tires in stock, and the price was competitive! They were quick and I was on my way again! Kudos!! More
December 27, 2017
My recent visit Gary Glaze was very helpful and knowledgeable. Generally, I am very happy with the staff at the local dealership in Salem, especially the supervisor C Gary Glaze was very helpful and knowledgeable. Generally, I am very happy with the staff at the local dealership in Salem, especially the supervisor Chris Wright.. More
December 10, 2017
Battery died. I called BMW of Salem, told the service department I needed to have the battery replaced. They had my car ready the next day before noon. They recomme I called BMW of Salem, told the service department I needed to have the battery replaced. They had my car ready the next day before noon. They recommended a tow company who would deliver my car to them on Thursday. The tow company was not able to arrive at my address till 5:45pm. The driver assured me that my car would be safe in their care and would take my car to the dealer and leave it for Friday morning. The service department came to work Friday they started to work on my car. I received a coupon in the mail on Thursday from Salem BMW saying i f i would donate to the food drive they would give me a discount on the next service. When i picked up my car i was given another coupon for a rebate on the battery the dealership installed from the service department. I was very pleased to get my car back and save some money. I would recommend Salem BMW to my friends and any one who ask"s where do i get such excellent service? Thanks. Gary, Salem BMW! More
Other Employees Tagged: Mackenzie Thompson
December 09, 2017
Routine service with a smile! I recently had my car in for service. The service department is your shining star. Gary is so kind and knowledgeable. He’s always willing and ready to I recently had my car in for service. The service department is your shining star. Gary is so kind and knowledgeable. He’s always willing and ready to help when I come in (and he remembers my name). What more can I say. I appreciate that I normally see the same staff. That says a lot about a business. In addition, Kenzie is a gem. Again, she is kind and knowledgeable. She knows how to deal with all types of customers and always leaves you with a smile. More
Other Employees Tagged: Mackenzie Thompson
November 18, 2017
Excellent service Gary in service is so helpful and always calls to let me know car is done even though I left it for the entire day. He also confirms if I need a ride Gary in service is so helpful and always calls to let me know car is done even though I left it for the entire day. He also confirms if I need a ride to and from work which is always on time. Excellent service department. More
November 17, 2017
Professional I always feel like they're professional, courteous, and don't worry they're talking advantage or misrepresenting anything. That's huge when dealing w I always feel like they're professional, courteous, and don't worry they're talking advantage or misrepresenting anything. That's huge when dealing with dealer service departments. More
January 06, 2016
BMW of Salem I enjoy the BMW driving experience. This dealership has the friendliest, kindest people, from sales, to finance, to service department. I highly rec I enjoy the BMW driving experience. This dealership has the friendliest, kindest people, from sales, to finance, to service department. I highly recommend Brian Kemmerie in sales. I've worked with him multiple times and will continue to work with him going forward. James Mullins in finance also a pleasure to work with. More
Other Employees Tagged: Brian Kemmerle , James Mullins
October 24, 2015
Quality service and great staff. Excellent service department with knowledgeable service advisors and exceptional technicians. Easy to make appointments and the repairs done on time. Excellent service department with knowledgeable service advisors and exceptional technicians. Easy to make appointments and the repairs done on time. Shuttle service to downtown or other destinations. More
September 20, 2015
Review of Recent Service Appointment with BMW, Salem The service and responsiveness was excellent. The BMW service representative, Gary Glaze, was attentive to my needs, explained what was needed, checke The service and responsiveness was excellent. The BMW service representative, Gary Glaze, was attentive to my needs, explained what was needed, checked with me if I needed a loaner vehicle, and made sure I knew the service facility as I waited for my vehicle. More
April 08, 2015
Excellent Gary has done a great job. He always provides me the best service. I enjoy to visit the new BMW dealership. Beautiful place. Friendly people Gary has done a great job. He always provides me the best service. I enjoy to visit the new BMW dealership. Beautiful place. Friendly people More