Garrett Hasanbasic | Page 6

Fast, helpful and friendly service Very friendly and fast service... would definitely come back for future repairs or maintenance required.... all around a very pleasant experience...al Very friendly and fast service... would definitely come back for future repairs or maintenance required.... all around a very pleasant experience...also a nice waiting area... More

by cartagenaphoenix Verified Customer Verified Customer

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tire replacement Came in with a low tire pressure problem in one tire. Service personnel identified a leaky rim and suggested getting the tires which were worn out als Came in with a low tire pressure problem in one tire. Service personnel identified a leaky rim and suggested getting the tires which were worn out also replaced while fixing rim. Scheduled service for two days later because the rim needed to be ordered, and put on the spare. This process must have damaged the tire sensor because tpms light came on after this visit. Came back two days later to get the job completed. A job of replacing the tires with the one new rim plus alignment. I was told it willl take 1.5-2hrs. It took 3 hours and after those three hours, the service person realized that they forgot to put the new rim which took another 45 min. When I got back the car all that time later, the tpms light was still on. I asked about it and they basically washed their hands off it and claimed I must have put some generic sensor there. When I clarified that the light came on only when they put the spare on, he then offered to tell me what it will take to replace it. Shouldn’t this have been initiated a whole lot earlier while I was waiting for my car? I had had enough frustration for the day and drove out. I have used their service before but never expected it to be this poor this time. My past experiences have all been reasonable but this was awful and incredibly frustrating. A complementary hubcap that was added though a nice gesture does not make up for sloppy work. More

by CEREBROS1 Verified Customer Verified Customer

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Service I always get my work done at boch Honda west, I trust them completely with my car, the notify me of upcoming work and things my car needs to stay runn I always get my work done at boch Honda west, I trust them completely with my car, the notify me of upcoming work and things my car needs to stay running smoothly and updated, staff is always friendly and kind. More

by NICOLELANG92 Verified Customer Verified Customer

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Nice and quick It was quick and finished the service in short span and explained about the current condition of the car and what are all verified in this visit It was quick and finished the service in short span and explained about the current condition of the car and what are all verified in this visit More

by Vemuri Verified Customer Verified Customer

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