Fred Thomas | Page 3

I bought a Chevy Trax from the dealership. There was a crack along the bottom of the front windshield the whole way across. They said they were going to fix that. I have now had the car for several months crack along the bottom of the front windshield the whole way across. They said they were going to fix that. I have now had the car for several months I've left several messages to the manager and to my salesman when no one returning my calls. I would not recommend buying a vehicle from them once you buy it they will not do what they say they're going to do. I do believe it is illegal for them to sell a car with a cracked front windshield as well. More

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Very thorough and professional service. Explained everything in great detail without pressing. Salesman was helpful and not pushy. Finance officer was extremely helpful. Would buy from this dealershi everything in great detail without pressing. Salesman was helpful and not pushy. Finance officer was extremely helpful. Would buy from this dealership again based on current experience. More

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Kenny told me that to do the recall on my car would only be 2 hours. They would call when it was done. I text Kenny after 4 hours to get the status. He told be 30 more mins. When we got there out was not be 2 hours. They would call when it was done. I text Kenny after 4 hours to get the status. He told be 30 more mins. When we got there out was not ready. Basicly it took 6 1/2 hours. So 4 1/2 hours longer than I was told. It was an all day event. Terrible communication. We are very dissatisfied with our experience. More

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