Fred Gregory | Page 2
Service Advisor
Suburban Chrysler Dodge Jeep Ram of Troy
1790 Maplelawn Drive
Troy, MI 48084
Fred Gregory brought a 20+ year background of Chrysler service experience and commitment to customer satisfaction when he joined the team at Suburban Chrysler Dodge Jeep Ram of Troy in 2010. Fred’s current role as Assistant Service Manager allows him to continue delivering great service and also provide support for fellow team members. Fred prides himself on the personalized attention he provides to each customer every day. His commitment to excellence has earned him a place in the The Suburban Collection President’s Club, which annually recognizes top performers in sales and service. Away from work, Fred enjoys hunting in the fall, and spending time with his wife and 2 sons.
Read more30 Reviews
Write a Review30 Reviews of Fred Gregory
April 21, 2016
The BEST Dealership PERIOD I went in yesterday and met with sales woman Kristine Hill. I told her up front that I was having some credit issues but I REALLY needed a car. She I went in yesterday and met with sales woman Kristine Hill. I told her up front that I was having some credit issues but I REALLY needed a car. She was very understanding and really made me feel like she was going to do everything she could to help me, and she did. I thought I might be stuck there all day just to be turned down, but in less than 2hrs she had it set up for me to drive home THAT DAY in a 2014 car that had been turned in. I LOVE the car and I can't thank Ms. Hill enough for really going to bat for me and helping me get in such a great car and within my budget! Ms. Hill just earned a lifetime customer. When it's time to buy again, I will be going back and if someone asks for my opinion, I will be giving them her card. Thank you so much! More
Other Employees Tagged: George Toubassi, John Gerrard, Kristine Hill
December 12, 2015
Glen Campbell This is my second Jeep from Suburban, and thanks to Glen Campbell, I'll be back. He was patient and understood my needs. If he didn't have the answer This is my second Jeep from Suburban, and thanks to Glen Campbell, I'll be back. He was patient and understood my needs. If he didn't have the answer to my many questions, he found it and explained everything so I understood. I strongly recommend Glen to those seeking a knowledgeable salesperson who is very nice. Fred in service is also thorough and easy to work with. More
Other Employees Tagged: Glen Campbell
December 06, 2015
Five start all the way around Excellent customer service. They were fast friendly and courteous. Thanks again Suburban Chrysler Dodge Jeep Ram of Troy. You guys are the best!! I'll Excellent customer service. They were fast friendly and courteous. Thanks again Suburban Chrysler Dodge Jeep Ram of Troy. You guys are the best!! I'll be back for sure. More
November 12, 2015
My reason for returning to Suburban C D J This is my third Journey I purchased from this dealership. I met my salesman Joe Bellomo for the first time. He was very helpful in answering the que This is my third Journey I purchased from this dealership. I met my salesman Joe Bellomo for the first time. He was very helpful in answering the questions I had.about the different Journey models. I decided on the R/T and am very satisfied with my choice. More
Other Employees Tagged: Joe Bellomo
November 09, 2015
Great service Thanks Fred for the excellent service. Speedy and saved me money too. Stop in to see Fred when you need service and need it fast. Thanks again. Thanks Fred for the excellent service. Speedy and saved me money too. Stop in to see Fred when you need service and need it fast. Thanks again. More
October 10, 2015
I recommend this dealer for service. The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car fro The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car from outside, it would be very nice if you can offer inside vaccume just like other dealers (not chrysler dealers). More
Other Employees Tagged: George Toubassi , Jerry Maniaci, David Miller
June 10, 2015
My experince with Rick LaRue This is my second dealing with Rick LaRue who was very helpful . He spent much time explaining to me the Ins and Outs of new car ownership vs a lease This is my second dealing with Rick LaRue who was very helpful . He spent much time explaining to me the Ins and Outs of new car ownership vs a lease car. He also made sure that I received all the discounts that were due to me and due to the fact l have been a Chrysler owner since 1968. He is very personable and friendly. l will recommend him and your dealership to anyone who asks. More
Other Employees Tagged: Rick Larue
May 13, 2015
This Place ROCKS! The very first place I went to was PARKWAY and all Keith did was try to tell me what HE liked!! Suburban Chrysler Dodge Jeep Ram of TROY is the warm The very first place I went to was PARKWAY and all Keith did was try to tell me what HE liked!! Suburban Chrysler Dodge Jeep Ram of TROY is the warmest , welcoming , friendliest place I have ever been in. Not only did I walk out with a brand new jeep but I also walked out with a new friend. Jacki did such a great job putting my mind at ease and Elliott baby stepped me through the whole finance process and was wonderful. I came back in on Saturday, and even Fred in Service was great about answering all my service questions. I live in Clinton Twp and will drive those extra miles to have my Jeep serviced there and to shop for a vehicle for my hubby. A huge Thanks to whom ever hired and put these people in their positions because they are very good at what they do!! More
Other Employees Tagged: Elliot Ryan , Jacki Burke
April 14, 2015
Jackie Burke is THE Lady to Call at Suburban! From start to finish, Jackie made my new Jeep purchase both quick AND painless. I wanted a specific Jeep. Color, Limited, loaded etc. Jackie never on From start to finish, Jackie made my new Jeep purchase both quick AND painless. I wanted a specific Jeep. Color, Limited, loaded etc. Jackie never once tried to sell me something I didn't want or "close" enough to it just to move what SHE wanted to sell. Jackie got me THE exact Jeep I wanted. Fast. Same day fast. So not only was it quick, painless, AND got me THE Jeep I wanted, Jackie and the management Matt went above and beyond to get me out of my (then) current lease with VERY minimal spill over. I LOVE my new Jeep and had THE best experience. Would I recommend Jackie? YES. Would I recommend Suburban Chrysler in Troy? YES. They're awesome and I will be a lifelong customer! More
Other Employees Tagged: Jacki Burke, Brandon Stiltner
April 11, 2015
Everything went as promised The service department explaned all work that needed to be done. Work was completed when when promised. After repairs Fred Gregory went over all with The service department explaned all work that needed to be done. Work was completed when when promised. After repairs Fred Gregory went over all with me More