Frank Wallace | Page 11

excellent I had excellent courteous and professional service,from the time I was met at the door to the time I drove my car off the lot. I had excellent courteous and professional service,from the time I was met at the door to the time I drove my car off the lot. More

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Very friendly and helpful. From purchase to follow up questions and help to the first complimentary oil change I have found everyone to be helpful and professional. Thank you From purchase to follow up questions and help to the first complimentary oil change I have found everyone to be helpful and professional. Thank you More

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Best experience ever. I will definitely be going back to purchase future vehicles with Gunn Nissan. It was the best experience ever by far. Staff really helped me out to fe I will definitely be going back to purchase future vehicles with Gunn Nissan. It was the best experience ever by far. Staff really helped me out to feel i was making a right choice for my family. More

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Great We are very pleased with the service! Frank wallace was very proffesional and took the time to stay in contact with my husband and it was worth drivin We are very pleased with the service! Frank wallace was very proffesional and took the time to stay in contact with my husband and it was worth driving 2 hours away from home to get the car we wanted! And derric berlanga was great and made the process much easier by explaining everything clearly and answered all of our questions and concerns! Very pleased with the service and we will recommend family and friends. More

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Best buying experience ever! I had bought 3 car at gunn Nissan and every time has be a great experience, frank Wallace is the straight forward, treats you like family!!! Dennis fr I had bought 3 car at gunn Nissan and every time has be a great experience, frank Wallace is the straight forward, treats you like family!!! Dennis from finance is great as well !! More

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Great prices no pressure dealer Received very fair price on trade in. We got one of the lowest prices in San Antonio without having to haggle. Everyone was very professional, from Received very fair price on trade in. We got one of the lowest prices in San Antonio without having to haggle. Everyone was very professional, from sales expert to finance pro and especially the shop service professional. I will definitely continue doing business at GUNN! More

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great service took very little time job done right will buy again salesman is the best and not related to me good pastries while waiting service took very little time job done right will buy again salesman is the best and not related to me good pastries while waiting More

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Plenty of options Reasoning behind my 5 stars was because the seller I was with, Frank Wallace, was fantastic. He went out of his way to help me out on buying my first Reasoning behind my 5 stars was because the seller I was with, Frank Wallace, was fantastic. He went out of his way to help me out on buying my first car. He made sure I knew the options I had and to maximize my discounts I was able to get. More

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Merry Christmas! It was Thanksgiving weekend and we decided to stop over at our favorite Nissan dealer. Frank Wallace was as friendly and attentive as ever. We bought It was Thanksgiving weekend and we decided to stop over at our favorite Nissan dealer. Frank Wallace was as friendly and attentive as ever. We bought a Rougue with his help a couple of years ago. It was nice to see him again. To our surprise we received a Best Buy gift card as part of the promotion! More

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Repeat Customer In April 2015, my husband Carlos and I went to Gunn Nissan to look at used vehicles. Victor Magallenes found exactly what we were looking for in a Ni In April 2015, my husband Carlos and I went to Gunn Nissan to look at used vehicles. Victor Magallenes found exactly what we were looking for in a Nissan Murano. We were and still are absolutely delighted with the car and excellent service we received at Gunn Nissan. Had an issue with my car a few weeks later and Gunn Nissan did not hesitate to make things right. They put me in a loaner car until the problem was resolved--no questions. Tim Elkey made sure everything was taken care of quickly and correctly. We could not have asked for more. That's why, when Carlos' truck blew up on him, it was a no-brainer on where we should go to get our next vehicle. Today, we purchased a 2015 Nissan Frontier and, again, are super pleased with the truck and sales personnel, which included Victor, Brian, Kell (who is in training, but actually worked as a seasoned sales professional that went above and beyond in ensuring we were completely satisfied with our options) , and Alejandro Carrera (Kell's mentor). Kell and Alejandro were so patient in dealing with us. They listened to our requests and kept within the budget we established. They honored us with respect and courtesy, while making us feel comfortable, like family. Brian Blount was a professional. He coordinated everything when Carlos & I were provided the loaner vehicle and when we had to prepare the documents for Finance. Brian worked patiently with me and helped me understand the procedures--very helpful and patient. Mandell provided the same great and exceptional service in Finance that we experienced the last time. (even if he refused to help us out this time with any rebates--jk! ) :) Definitely will come back, should we need another vehicle. Highly, emphatically endorse and recommend Gunn Nissan to friends and family. Thanks for making our challenging time without a vehicle, less stressful for us. Carlos & Irene Valdez; San Antonio, TX More

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