Franci Martinez

Franci was excellent to deal with, knowledgeable and accommodating, but definitely not pushy. She was willing to pull several cars until we found one that met our needs. Honda Columbia as a whole was cl accommodating, but definitely not pushy. She was willing to pull several cars until we found one that met our needs. Honda Columbia as a whole was clean and full of staff who were willing to help. Also, their game room for kids and snacks were a huge help while we waited for paperwork. More

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Love the service department. Sales personnel need to know what is truly available before saying anything to make a sale. We were told we could get a tow hitch put on our new car Sales personnel need to know what is truly available before saying anything to make a sale. We were told we could get a tow hitch put on our new car no problem. 3 weeks later, still no tow hitch! More

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Great experience. Customer-centric. Very nice with excellent follow through. A great place to buy a car. Customer-centric. Very nice with excellent follow through. A great place to buy a car. More

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The team goes above and beyond. Terrific customer service. Highly recommend. Thank you, Columbia Honda! Terrific customer service. Highly recommend. Thank you, Columbia Honda! More

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They made it incredibly easy, and provided some good insight when deciding between vehicles. Also, there was no attempt to upsell or discourage our choices. insight when deciding between vehicles. Also, there was no attempt to upsell or discourage our choices. More

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Super friendly staff! Loved Franci! They never made me feel pressured or dumb like a lot of dealerships do with young girls. Negotiation was super fair and laid back! I li Loved Franci! They never made me feel pressured or dumb like a lot of dealerships do with young girls. Negotiation was super fair and laid back! I liked how Franci worked with my budget and sent me a lot of options to look at. Even when we had no luck she still reached back out with more cars they got in!! She’s awesome! More

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Franci made the whole buying and financing process really smooth even though I was traveling out of state smooth even though I was traveling out of state More

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Super helpful with my purchase, made picking the right car a breeze! Over all was in and out in less than an hour and a half. Absolutely will recommend all my friends and family! car a breeze! Over all was in and out in less than an hour and a half. Absolutely will recommend all my friends and family! More

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Francis was friendly, efficient, and timely when purchasing a car from her. She made it quick and was able to answer all my questions. I purchased from a couple hours away and she was available to purchasing a car from her. She made it quick and was able to answer all my questions. I purchased from a couple hours away and she was available to talk or text making it easy to drive up, purchase the car I wanted, and leave with my new car.. I highly recommend purchasing at this facility and from Franci. More

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Very nice, felt very welcomed here, it was a nice experience overall, would recommend coming here for any future needs! experience overall, would recommend coming here for any future needs! More

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