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Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
89 Reviews
4.9

89 Reviews

Write a Review

89 Reviews of Ethan Hamilton

May 02, 2024

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Employee Rating

Quick service, great people, clean waiting room. I recommend this dealer for purchase and maintenance of great Honda products. More

by BNICHOLS9
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Recommend Dealer
Yes
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May 03, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 28, 2024

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Employee Rating

Great customer service Great attitude Fast service Educational and informative Communication about needed services was good More

by Daryl
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Recommend Dealer
Yes
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Apr 29, 2024

Shottenkirk Honda Decatur responded

Daryl, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 28, 2024

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We appreciate your staff. Michael and Nick were fantastic to work with. You wouldn’t had a sale without them. More

by STANFOMH
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Austin Layton, Kelsey Sternberg, Mary Akins, Cade Foster, Michael Morgan, Ben Boles

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Apr 29, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 23, 2024

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Employee Rating

Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Austin Layton, Benjamin Watts, Mary Akins, Cassidy Cagle

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Apr 24, 2024

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

April 21, 2024

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Employee Rating

Ethan was very articulate in his recommendations and did not push his position. He was informative. More

by SEND.HX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Akins, Cade Foster

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Apr 22, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 17, 2024

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I am very pleased with the service and friendliness of this service department and dealership. Would definitely recommend them to my friends and relatives. More

by ANNSTUMPE
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Recommend Dealer
Yes
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Apr 18, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 10, 2024

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Employee Rating

I was sold a fake Maintenance program, that only covers 6 oil changes, it’s ok will be the last time I will be visiting this dealer More

by BREVARDCOUNTYCATTLECOMPANY
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Workmanship
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Recommend Dealer
No
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Apr 12, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

April 07, 2024

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Very fast response on getting my car in to get it fixed. A good job repairing the oil leaks. More

by RDUBBS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 02, 2024

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Employee Rating

I don’t like that they aren’t in Muscle Shoals where I live. Done More

by RONETHRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cade Foster

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Apr 02, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

April 01, 2024

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Employee Rating

I was greeted immediately upon arrival and was taken care of very professionally as always. More

by HEMATHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cade Foster

Helpful
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Apr 02, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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