My name is Estela Bernales, I am from Peru and I love what I do . Sales is my passion I enjoy talk to people, help people to get what they are looking for. I am working 5 years at Fette Kia and I like it . I have a little sister with special needs that motive me everyday to never give up. The best time of the day is when customer are leaving the dealership with the car of their dreams and I feel part of that. If you are interesting in getting a car feel free to contact me at 973-779-7000 ext 2160 I will be more than happy to help you.
Read more37 Reviews
Write a ReviewDealership Experience
9 yrs, 3 mos
Industry Experience
11 yrs, 6 mos
Specialties & Trainings
Customer Service
37 Reviews of Estela Bernales
August 12, 2016
They truly went out of their way to get the car Estela was extremely friendly and very understanding. She answered all out questions. They helped me find a way to drive off with a car that night. Estela was extremely friendly and very understanding. She answered all out questions. They helped me find a way to drive off with a car that night. More
Other Employees Tagged: Estela Bernales
August 11, 2016
Great Dealership! Fette Kia is an exceptional dealership! I have never bought a car with such ease and comfort of not being bullied into a sale. Our saleslady Estela Fette Kia is an exceptional dealership! I have never bought a car with such ease and comfort of not being bullied into a sale. Our saleslady Estela and her Manager, Jeff, made us feel so welcome as potential buyers. I feel I got a great deal without a lot of haggling. This is my third lease of a Kia Sorento and I will keep coming back. Great car and I have to say that Fette Kia was wonderful. I honestly can't say how much they made me feel that they appreciated me buying from them. Thanks Fette for a fair and honest deal. I love my new 2017 Kia Sorento! More
Other Employees Tagged: Estela Bernales, Jeff Helmlinger, Jeff Helmlinger
August 02, 2016
Good experience Estela was recommended by a friend who purchased a new Kia so we dealt with her, she was pleasant and knowledgable and didn't pressure us with anythin Estela was recommended by a friend who purchased a new Kia so we dealt with her, she was pleasant and knowledgable and didn't pressure us with anything, understood our budget goals and thru a couple back and forths came to a fair deal that stayed within our budget. We're very satisfied how the process turned out. More
Other Employees Tagged: Estela Bernales
July 29, 2016
Excellent Estela Bernales is an asset to Fette Kia. She knew the Optima inside and out. She answered every question expertly. The only reason I am not buying Estela Bernales is an asset to Fette Kia. She knew the Optima inside and out. She answered every question expertly. The only reason I am not buying an Optima is because I want a v8 and is not available for this car. When I am too old to drive a v8, I will be back to look at the Optima or whatever is available in about 8 years. Also, will send any and all friends and family members to her. More
Other Employees Tagged: Estela Bernales
July 27, 2016
VERY Satisfied First Timer Leaser I arrived to the dealership shortly after it opened. I knew exactly what I was looking for (Kia Soul) and went on their website the night before to ch I arrived to the dealership shortly after it opened. I knew exactly what I was looking for (Kia Soul) and went on their website the night before to check their inventory. I was already impressed by the dealership before even going because they had a lot of inventory! A lot more then others in the area. That was something I struggled with at previous dealerships, but not Fette Kia :). Estela helped me compare a few different models of the Kia Soul Plus. I knew what I wanted (and I wasn't going to settle for anything less) and I knew exactly what I could afford as a 26 year old teacher. Estela and Jeff collaboratively no hassle no fuss no games no time waisted DELIVERED the car and the monthly price. Everyone was polite, friendly, and most importantly professional. The facility inside and out was clean. The entire dealership was easy to navigate. Nicole Marie B. Kia Soul Plus Gray with Leather Interior More
Other Employees Tagged: Estela Bernales, Jeff Helmlinger, Jeff Helmlinger
June 02, 2016
Ask for Estela! Estela has been wonderful in guiding me to my first (new) car at a great price. Even after the sale of the car, she continues to display excellent cus Estela has been wonderful in guiding me to my first (new) car at a great price. Even after the sale of the car, she continues to display excellent customer service as she diligently answers any questions that I may have. And best of all, she will work with you without adding unnecessary pressure. More
Other Employees Tagged: Estela Bernales
May 01, 2016
Awesome customer service I am very happy with the service,they always work hard for us to get to an affordable payment.The salespeople are very friendly and truthful I will de I am very happy with the service,they always work hard for us to get to an affordable payment.The salespeople are very friendly and truthful I will definitely recommend this dealership to family and friends. More
Other Employees Tagged: Estela Bernales, Sergio Santizo
April 06, 2016
Good experience the best experience with Estela Bernales . she helps me a lot with my decision . I like my new car thanks a lot . I recommend her the best experience with Estela Bernales . she helps me a lot with my decision . I like my new car thanks a lot . I recommend her More
Other Employees Tagged: Estela Bernales
April 06, 2016
Really good Thank you so much for helping me find a car I love it and you helped make my experience easier and better thank you so much Thank you so much for helping me find a car I love it and you helped make my experience easier and better thank you so much More
Other Employees Tagged: Estela Bernales
April 05, 2016
Excellent! It was my first time leasing a new car. Estela and Kevin couldn't have been any more helpful. I definitely recommend anyone to come here, you wont be It was my first time leasing a new car. Estela and Kevin couldn't have been any more helpful. I definitely recommend anyone to come here, you wont be disappointed. Very friendly! More
Other Employees Tagged: Estela Bernales