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Emily Wagner

Overview Reviews (976) Inventory (144)

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Emily Wagner

Emily Wagner | Page 87

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (144)

4.8

976 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

January 05, 2024

Dealership Rating

Employee Rating

Scheduling was easy. staff was great . All repairs and service was great. No No staff was great . All repairs and service was great. No No More

by isufamily

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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December 22, 2023

Dealership Rating

Employee Rating

Good Okay Everything was explained very well and done quickly I don't like your survey quickly I don't like your survey More

by stutsman1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 22, 2023 -

Toyota of Des Moines responded

Thank you for your feedback! We're glad everything was explained well and your service was quick. We understand you don't enjoy surveys. If you have any specific suggestions for future surveys, we'd be happy to hear them. Thanks again for choosing us!

December 21, 2023

Dealership Rating

Employee Rating

Nice clean waiting area. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. More

by HARTZLER_CHRIS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 22, 2023 -

Toyota of Des Moines responded

Comfy clean space, speedy service, and friendly faces – that's the Toyota of Des Moines way! We're thrilled you'd recommend us. Thank you for your feedback!

December 17, 2023

Dealership Rating

Employee Rating

Everyone was friendly and professional. They kept me updated on the progress of the work which allowed me to be comfortably patient. They kept me updated on the progress of the work which allowed me to be comfortably patient. More

by Joycelbailey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 18, 2023 -

Toyota of Des Moines responded

We're glad our team put you at ease and kept you informed throughout your visit. Thanks for choosing Toyota of Des Moines, and we hope to see you again in the future!

December 17, 2023

Dealership Rating

Employee Rating

I asked for what I thought was time for scheduled maintenance. The dealership checked their records and showed that it was too soon for the work. They saved me money and time. Perfect. maintenance. The dealership checked their records and showed that it was too soon for the work. They saved me money and time. Perfect. More

by pomeroy.john

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 18, 2023 -

Toyota of Des Moines responded

We're incredibly proud of our team for taking the time to verify your service needs and saving you both money and time. Trust and transparency are core values at Toyota of Des Moines, and it's rewarding to know we played a role in preventing unnecessary work. Thanks for choosing us, and we're always here for your genuine maintenance needs!

December 17, 2023

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Employee Rating

Service was detailed, concise and the video proof excellent! The customer service is always top notch and I always leave feeling well taken care of. excellent! The customer service is always top notch and I always leave feeling well taken care of. More

by amanda.purscell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 18, 2023 -

Toyota of Des Moines responded

We aim for detail, clarity, and exceeding expectations, and it sounds like we hit the mark! Seeing is believing, and we're glad our video proof impressed you. Thanks for choosing Toyota of Des Moines!

December 17, 2023

Dealership Rating

Employee Rating

Scheduling was easy. Technician was very professional and courteous. All areas are very clean. Very reliable service. Technician was very professional and courteous. All areas are very clean. Very reliable service. More

by JIMTHORNTON65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 18, 2023 -

Toyota of Des Moines responded

We're thrilled to hear that your experience at Toyota of Des Moines was so positive! From easy scheduling to a professional and courteous technician, it sounds like your visit was seamless. Thank you for your feedback. We look forward to serving you again soon.

December 15, 2023

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Employee Rating

Detailed. Service people are the best. The sales people lack everything after the sale. Something fishy is going on with me only getting one sales rep during i Service people are the best. The sales people lack everything after the sale. Something fishy is going on with me only getting one sales rep during inquiries More

by JCFORCIER4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 15, 2023 -

Toyota of Des Moines responded

Thanks for letting us know about your experience! Customer service will always be one of the Toyota of Des Moines team's highest priorities. Thank you for your business and we hope to take care of any of your future car needs!

December 11, 2023

Dealership Rating

Employee Rating

They diagnosed the problem quickly and were able to have it fixed the next day. We were very happy. it fixed the next day. We were very happy. More

by RUSTYLEWIS372

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2023 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

December 09, 2023

Dealership Rating

Employee Rating

Seamless experience. Everyone is very helpful & knowledgeable. Thank you for being here for me. We own 3 Toyotas we purchased from you. Everyone is very helpful & knowledgeable. Thank you for being here for me. We own 3 Toyotas we purchased from you. More

by SJPURCELL21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Dec 12, 2023 -

Toyota of Des Moines responded

We're truly honored by your kind words and your loyalty as a repeat customer. Hearing that you had a seamless experience with our knowledgeable and helpful team is incredibly rewarding. Thank you for entrusting us with your Toyota needs for three vehicles and counting! We're always here to provide you with exceptional service and support.

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