Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 82

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

Contact Me
4.8
976 Reviews
4.8

976 Reviews

Write a Review

976 Reviews of Emily Wagner

February 29, 2024

Dealership Rating
Employee Rating

Consierge Service Manager (Lisa) Was Magnificent. Emily advised me what services that my vehicle needed and she answered all of my questions and concerns. More

by bigblue53
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 29, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit.

February 28, 2024

Dealership Rating
Employee Rating

Good timely service Prompt service. Interesting video describing inspection. Tired rotated and oil changed Nice car wash coupon More

by rpochter
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 29, 2024

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

February 27, 2024

Dealership Rating
Employee Rating

Not responsive. I had to go back and ask questions because I was not informed. More

by Deborahp554
Recommend Dealer
No

Other Employees Tagged: Emily Wagner

Feb 27, 2024

Toyota of Des Moines responded

Hi Deborah, thank you for taking the time to leave your feedback. We are sorry to hear that there was some additional communication you desired and we did not address. Our General Manager, JP Phillips, would be happy to work with you and answer all of the questions you have. Please contact him at your earliest convenience.

February 26, 2024

Dealership Rating
Employee Rating

It is a very welcoming place. I can ask any questions and not feel stupid. More

by feeneywilfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Toyota of Des Moines responded

We're so happy to hear you feel welcome and comfortable asking questions! That's exactly the atmosphere we strive for. Thank you for choosing Toyota of Des Moines!

February 25, 2024

Dealership Rating
Employee Rating

I believe I've already provided enough information You previously asked for just 3 more words More

by dtbraun0
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 26, 2024

Toyota of Des Moines responded

We apologize for being repetitive. Thank you so much for taking the time to give us a 5-star review. We really appreciate your feedback and support!

February 25, 2024

Dealership Rating
Employee Rating

Excellent service for my 20,000 mile visit. Everything was smooth and efficient. Met by a service advisor very quickly when I arrived and had a fairly short wait time overall More

by brady.s.north
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 26, 2024

Toyota of Des Moines responded

Thank you for recognizing the efficient and professional service during your 20,000-mile visit! We're glad it was a smooth experience. Come back and see us for your next service!

February 19, 2024

Dealership Rating
Employee Rating

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I More

by ScottUnderwood2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2024

Toyota of Des Moines responded

Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.

February 17, 2024

Dealership Rating
Employee Rating

Prompt and professional The dealership handled my routine, maintenance promptly and professionally. Great job. The dealership handled my routine, maintenance promptly and professionally. Great job. W More

by boisen56
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 19, 2024

Toyota of Des Moines responded

Glad we could make your routine maintenance quick and easy. We hope to see you again in the future for your next vehicle maintenance. Have a great day!

February 13, 2024

Dealership Rating
Employee Rating

Excellent service. Excellent service and finished in a timely matter. Clean and Comfortable waiting room More

by piper.merrill
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 14, 2024

Toyota of Des Moines responded

We are thrilled to hear about your excellent experience! Thank you for appreciating our speedy service, clean environment, and comfortable waiting area.

February 13, 2024

Dealership Rating
Employee Rating

Basic service & Emily were very good. But I have come to feel that Toyota service is all about finding additional work. I have been surprised each of myblast 3 visits by the cost of recom More

by tom@thomasswartwood.com
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Feb 13, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

...
82
...

Dealership Inventory (144 Vehicles)

used 2023 Toyota Sequoia car, priced at $59,999
2023 Toyota Sequoia
used
Blueprint exterior
Automatic
Four-wheel Drive
used 2023 Toyota Camry car, priced at $27,999
2023 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
used 2020 Chevrolet Colorado car, priced at $26,999
2020 Chevrolet Colorado
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
used 2023 Acura MDX car, priced at $29,988
2023 Acura MDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2020 BMW X7 car, priced at $31,999
2020 BMW X7
used
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
used 2021 GMC Sierra 1500 car, priced at $37,999
2021 GMC Sierra 1500
used
Summit White exterior
Automatic
Four-wheel Drive