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Emily Wagner

Overview Reviews (976) Inventory (144)

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Emily Wagner

Emily Wagner | Page 79

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (144)

4.8

976 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

April 02, 2024

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Employee Rating

I was greeted promptly and Emily came by to assist with my visit. She also stopped by a couple of times in the waiting area to advise me of progress. Thanks much Emily my visit. She also stopped by a couple of times in the waiting area to advise me of progress. Thanks much Emily More

by ranchjp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Apr 03, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

March 28, 2024

Dealership Rating

Employee Rating

Very rapid response - turn around - excellent communication, professionalism and courtesy. I will return. communication, professionalism and courtesy. I will return. More

by Kerux5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Jul 11, 2024 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

March 26, 2024

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Employee Rating

The work was done without issue and on time. Very friendly staff. Emily did a great job. Very friendly staff. Emily did a great job. More

by boydbauer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Jul 08, 2024 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

March 24, 2024

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Employee Rating

The experience is quick and easy. Making someone who has a busy schedule, easy way to maintain my cars. Making someone who has a busy schedule, easy way to maintain my cars. More

by trevhiggins3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gordon Beecham

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Mar 25, 2024 -

Toyota of Des Moines responded

We appreciate you choosing Toyota of Des Moines for easy car maintenance. See you next time!

March 20, 2024

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Employee Rating

It was very good. Aaaaaaaaaaasaaa A b c d e f g h I j k l m n o p q r s t u v w x y z Aaaaaaaaaaasaaa A b c d e f g h I j k l m n o p q r s t u v w x y z More

by strikertd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Mar 21, 2024 -

Toyota of Des Moines responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

March 20, 2024

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Professional, friendly, kind. So thankful for the trustworthy service department at Toyota Thanks so much So thankful for the trustworthy service department at Toyota Thanks so much More

by Ken

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Mar 20, 2024 -

Toyota of Des Moines responded

We appreciate your kind words! Professional, friendly, and trustworthy is what we strive for in our service department. Thanks so much for choosing Toyota of Des Moines!

March 20, 2024

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Employee Rating

They were ready for me when I got there. Check in was prompt and easy and the car was ready in about an hour. Check in was prompt and easy and the car was ready in about an hour. More

by glongpilot

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Jul 18, 2024 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

March 20, 2024

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Great service and shuttle service. Ease of scheduling and drop off. Clean and nice waiting room. Ease of scheduling and drop off. Clean and nice waiting room. More

by tshafer_genchi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Jul 10, 2024 -

Toyota of Des Moines responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Toyota Of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

March 19, 2024

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Employee Rating

Perfect in every way Emily is the best there is, Chris is pretty darn special too pretty darn special too More

by ssiegle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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March 19, 2024

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Employee Rating

I am disappointed they did not pursue the issue with my car. I took it there for a reason because I trust Toyota but I was sent to Lexus dealer instead. car. I took it there for a reason because I trust Toyota but I was sent to Lexus dealer instead. More

by SARAHRIPPERGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to tell us about your recent service experience. We’re disappointed to hear that we weren’t able to provide you with the vehicle maintenance you were looking for at our dealership. If you’d like to discuss this further, please contact our General Manager, JP Phillips.

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