Emily Wagner | Page 77

Great on service quality. Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department h Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department has coffee). Being cold in the waiting area made having no coffee even worse. I didn't know how things worked, so I wasn't checking my phone for their texts and quote (I was working on my laptop). The service person hadn't given me a heads-up. I think fewer would come here if there was any competition. More

by kevin.s Verified Customer Verified Customer

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I come there because of trust and I have never been stuck along the side of the road. along the side of the road. More

by tohami9 Verified Customer Verified Customer

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Thanks for your prompt service on the recall of my truck. It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cove It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cover worked and he was awesome. More

by ANTHONYTANNER95 Verified Customer Verified Customer

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Is an very happy with the Camry and the service I have received since the purchase received since the purchase More

by whatsthis.whatley Verified Customer Verified Customer

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I've always been happy with my service there but my last appointment was less than perfect. I had a 10:30 appointment and didn't even get a service advisor report for over an hour. And it was there for almo appointment was less than perfect. I had a 10:30 appointment and didn't even get a service advisor report for over an hour. And it was there for almost 2 hours total for a simple oil change. That really shouldn't happen if I'm a waiter and I have an appointment it should all be taking place within 1 hour at least. I like being there I like the service you give but I think you need to improve this as it was my worst experience to date. I hope this message simply serves as a way to be sure things are improved. Not as a criticism in general. Again thank you for asking me to reply. Paul More

by oderkirk4 Verified Customer Verified Customer

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Been doing business with this dealership since 1978. They have great customer service and take care of all our cars. They have great customer service and take care of all our cars. More

by 46MMMORRIS Verified Customer Verified Customer

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Always bring my car in here for maintenance. Emily is a great service advisor and I trust her which what she says my cars need. Emily is a great service advisor and I trust her which what she says my cars need. More

by damrau1302 Verified Customer Verified Customer

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My oil change was quick and the service was pleasant. I highly recommend this dealership. I highly recommend this dealership. More

by maria.magner Verified Customer Verified Customer

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Scheduling is very flexible. Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The e Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The entire staff demonstrate their professionalism and appreciation of my business. More

by ultradrvr Verified Customer Verified Customer

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Service was good did the pickup had no problems all were very helpful thank you very helpful thank you More

by gavanauken Verified Customer Verified Customer

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