Elson Yu | Page 3

Recently purchased an RDX, Rony B. was my sales associate and made the entire process great. Rony is very knowledgeable about the various models and made sure I found exactly what I w was my sales associate and made the entire process great. Rony is very knowledgeable about the various models and made sure I found exactly what I was looking for. I highly recommend McGrath of Morton Grove for a great deal! More

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Had a great experience today and at our previous visit. Icho met us at the door answered all of our questions and kept us entertained during the inevitable car-buying wait periods Icho met us at the door answered all of our questions and kept us entertained during the inevitable car-buying wait periods More

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Couldn't be happier with our experience purchasing a gently used 2019 Acura MDX! Everyone on staff we came into contact with was extremely knowledgeable, personable, likeable and kind. It felt good doin gently used 2019 Acura MDX! Everyone on staff we came into contact with was extremely knowledgeable, personable, likeable and kind. It felt good doing business with McGrath. Highly recommend! More

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Great staff! Icho, Elson and Rashad went above and beyond for us. They understood what we wanted and worked with us. They made the car buying process painless and Icho, Elson and Rashad went above and beyond for us. They understood what we wanted and worked with us. They made the car buying process painless and I will definitely go back when I'm ready to trade my car in. I will recommend them anyone looking for a vehicle. More

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Outstanding experience with Icho! Wonderful experience overall. The staff are very professional, kind, ans accomodating. Would recommend anyone to Icho and Michael in the sales depart Wonderful experience overall. The staff are very professional, kind, ans accomodating. Would recommend anyone to Icho and Michael in the sales department. Adam, the finance manager, and Elson, the sales manager are awesome as well! Thank you! Most definitely will return! More

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Great all around experience. Icho was great very informative and knowledgeable. He answered all my questions and spent over 20 min. showing me how to access the features in my RD Icho was great very informative and knowledgeable. He answered all my questions and spent over 20 min. showing me how to access the features in my RDX, and helped me set up the Acura link app. Also both the sales manager Elson and finance manager Rashad were great to work with. If you’re in the market for an Acura I highly recommend Icho! More

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Great service , honest , great team including managers, will do their best to get you the price you want. will do their best to get you the price you want. More

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After shopping for a car for the last three weeks. The shopping experience was transparent and meet my needs. Thank you for a great experience from beginning to the end. The shopping experience was transparent and meet my needs. Thank you for a great experience from beginning to the end. More

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I wish my experience were better, but I would caution anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent com anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent communication with the sales team throughout the drive, I arrive and sit down with the sales person for around 20 minutes where they gather the details of my trade. After asking about seeing the vehicle, the sales manager comes over and tells me that they just sold the vehicle and that they don’t hold vehicles for customers. I explained that I was told it was being held for me, and his response was flippant and dismissive. Not only did they not show any lack of remorse for wasting my time driving there, they were also intentional about keeping me waiting an additional 20-30 minutes to make sure the deal went through before telling me it was sold. Nice looking dealership, but their lack of concern for their customers and inability to communicate internally as a sales team cannot be understated. There is a lot of competition in the car buying space, and McGrath did nothing to earn my business in the future, More

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They will run your credit with numerous lenders despite being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Ne being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Needles to say my credit was affected. More

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