Edie Lange | Page 29

Dave "FORD" Faithful My husband and I have bought vehicles for year from Dave, (approx 20 +) Dave has always gone above and beyond to help us find the perfect vehicle. Y My husband and I have bought vehicles for year from Dave, (approx 20 +) Dave has always gone above and beyond to help us find the perfect vehicle. You could not ask for a nicer, more helpful, and friendly man. I recommend Island Ford, and will continue to recommend this company, to any of my friends and family looking to purchase a vehicle. Oh and Edie Lange in Finance you could not ask for a more friendly and helpful lady. And yes I do love my FORD More

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I don't buy the car... I buy the dealership and their people As someone who sold cars when he was a lot younger, I approach the purchase of a vehicle with an absolute lack of passion. I don't even like cars muc As someone who sold cars when he was a lot younger, I approach the purchase of a vehicle with an absolute lack of passion. I don't even like cars much. If you asked me, I couldn't tell you anything about the cars I drive except if they are comfortable, reliable, have a decent radio and, now that I am a lot older, easy to get into. Now, while I don't care much about cars... I am a typical grumpy old man when it comes to service. I don't buy the car... I buy the dealership and the people representing them. When I first started looking for a new vehicle I approached the purchase with a total lack of interest. After experiencing the old style selling of dealers in Victoria I happened to go on line and ended up on what was then the Ken Evans Ford web site. I sent an information that I wanted a new truck. I didn't care about anything except I wanted a four door model. I seem to recall, it was the next day and Edie Lange phoned me to come up to Duncan and pick up my truck. She introduced me to Dave Faithful and after I had chatted about my attitude toward car buying, Dave took my current truck for appraisal and then they flopped the paperwork on the desk and I signed. The insurance agent showed up and joined the gathering and I signed again. Dave put the plates on the new truck, walked me out, handed me the keys and that was that. I'm on my fourth vehicle from what is now Island Ford. They have a nice new location, with a nice new building but still have a lot of good old attitude. I still don't know what I will drive away with when I change vehicles, I only know it will come from Island Ford and that Edie and Dave will do the leg work for me and I will still follow their advise. I'll spend more time socializing and having coffee than working on a deal... you can do that when you deal with people you trust. As an old guy, I have an insurance policy specifically to handle the car issue when I'm not around anymore and my son has to take over. It is all set up for him to call Edie and Dave and they will take care of him as they have me. I like the small town attitude with the big city capability... I like the hands on presence of Bernadette... I like the place and suggest to anyone considering a new car or truck to give them a try... you can't go wrong. More

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Great customer service! Dealing with Dave Faithful at Island Ford made buying a Ford product a very enjoyable experience. His no pressure attitude makes it a lot more stress Dealing with Dave Faithful at Island Ford made buying a Ford product a very enjoyable experience. His no pressure attitude makes it a lot more stress free when you are making a expensive life purchase. More

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Nothing but great stuff!!! We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in 2012 and was greeted by Bryan when we walked into the showroom with a handshake and huge smile and "how are ya buddy?" Put us at ease a little more. Our salesman this time was Chris Tarala. He must have picked up some of Bryan's trates, we felt very comforatable right off the bat. We were able to get a deal we were very happy with on a 2014 Edge SEL. I guess maybe we were looking for a new vehicle. John Dewar took care of the insurance end of the deal and was able to give us better coverage for less money.Edie Lange and Bernadette Scudder put together the financing and finalized the deal. Would we recommend Is. Ford, in a heart beat!!! Everything about this place is so customer friendly, from sales to service. Truly a winning team :)))) More

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Dave Faithfull = the best I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, all I had to do was email him and bingo it was done. Keep up the great work Dave!!! More

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Trusted service Dave, Edie and Deanna make up what I consider to be a "dream team" in the automotive industry. Along with all the other great people at Flagship Ford Dave, Edie and Deanna make up what I consider to be a "dream team" in the automotive industry. Along with all the other great people at Flagship Ford, they instil trust which creates loyalty. I have purchased many new and used vehicles from Dave Faithful over the years and never feel the need to "negotiate" because Dave always has his customer's best interest in mind. He has a very long term view of success and it really shows as he asks all the right questions and provides knowledge backed advice. Edie is a joy to deal with and explains package and finance options clearly and always has time to explain the details and benefits. Deanna is not only ultra professional but it's obvious she really cares while she makes sure that customers know exactly what was done and why. I strongly recommend the team at Flagship Ford. More

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I will be faithful to Dave Faithful I must say David Faithful was absolutely fantastic. He made this experience so enjoyable and fun. He went the extra miles to make me feel special an I must say David Faithful was absolutely fantastic. He made this experience so enjoyable and fun. He went the extra miles to make me feel special and I felt he truly cared. He was super knowledgeable with the product. I will always go back to David with any future Ford purchases. Thanks Dave! More

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Superior Customer Service I went to purchase a new car, and was unsure if I would qualify. I walked into Island Ford and was met by Chris Tarala, He immediately made me feel co I went to purchase a new car, and was unsure if I would qualify. I walked into Island Ford and was met by Chris Tarala, He immediately made me feel comfortable and at ease. The rest of the process was absolutely painless. They got me into my new car and everyone involved was amazing ! I have never experienced such excellent customer service. I will recommend Island Ford to anyone in the market to purchase a car. Thank you, Island Ford :) Tamara Lemky More

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