Eddie Sosa | Page 13

Customer Satisfaction Our sales person, Al, was very kind and patient. He explained all of our options to us, showed as the vehicles that we were interested in, and smiled Our sales person, Al, was very kind and patient. He explained all of our options to us, showed as the vehicles that we were interested in, and smiled the entire time!! We live in the beach, the drive to Weston Volvo is worth the drive. More

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Such a disappointment We went in to lease an xc60 and were given different prices online, over the phone, and in person...went to Gunther Volvo and got exactly what I was p We went in to lease an xc60 and were given different prices online, over the phone, and in person...went to Gunther Volvo and got exactly what I was promised! Weston Volvo, you lost a customer and Gunther Volvo gained a lifetime client and I will tell all of my family and friends not to come to Weston Volvo! More

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very good and friendly i love going to Weston Volvo everyone is professional and respectful i never have to wait for long love my Volvo the employees is friendly i love going to Weston Volvo everyone is professional and respectful i never have to wait for long love my Volvo the employees is friendly More

by SEELM99 Verified Customer Verified Customer

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Worth the hour drive! Today I leased a 2019 Volvo XC40. From the first inquiry (yesterday morning) that was handled by Juan (Internet Sales) via phone then to Eddie (Sales Today I leased a 2019 Volvo XC40. From the first inquiry (yesterday morning) that was handled by Juan (Internet Sales) via phone then to Eddie (Sales Manage) then Greg (Sales/Leasing) to Harold (Finance Mgr) and out the door with my new car by end of day, it was a great experience. Everyone took their time to be sure we got thru the process successfully! Juan realized I meant to get this done today and so forward he moved us! Eddie made sure I had what I needed as I needed it, due to deciding between 2 models, and even thought ahead of me on many things to help me get to a decision painlessly. Greg was a rock star with behind the scenes activity keeping the process running smoothly as I interacted with all others for their bit of activity. Greg's tech knowledge is great and he even accommodated my detail inquiries on the drive. Harold made sure I had all the knowledge I needed to have a fun time and still feet safe if things go wrong in the future with mishaps that happen to cars. It may have been the lease stressful experience at a car dealership ever! And I was going into new territory having never leased a vehicle. Seamless. I'm quite pleased!! And of course, the car! The car had to make everyone's job easier! Every question I asked had a positive response re: what the car can do! Great vehicle!! More

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Not Satisfied Reason for service was for scratch on hood, had it since car was leased in Dec., it also makes a noise on sunroof & no one hears it, Gad to come 2 tim Reason for service was for scratch on hood, had it since car was leased in Dec., it also makes a noise on sunroof & no one hears it, Gad to come 2 times, 1st time nothing was done & was called to p/u because everything was taken care of supposedly, scratch was still in the hood of the car & noise is still heard. More

by luis.scarlett.flores Verified Customer Verified Customer

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Excelente Servicio y atencion de Frank Martinez y Eddie Sosa Recientemente visité a Volvo por primera vez porque estábamos viendo un carro para cambiarle a mi esposa, me atendió Eddie Sosa y Frank Martínez. Al f Recientemente visité a Volvo por primera vez porque estábamos viendo un carro para cambiarle a mi esposa, me atendió Eddie Sosa y Frank Martínez. Al final compré dos autos Volvo y solo iba por uno. Conocía a Volvo pero nunca habíamos tenido uno y estamos muy contentos con los autos y extremadamente satisfechos con Eddie y Frank. Mi esposa y yo somos comerciantes hace mas de 20 años y estamos directamente tratando con clientes y siempre decimos lo mismo. Todos los productos son buenos, al final del día lo que decide donde lo vas a comprar, es el servicio. Felicidades a Frank y a Eddie por ser personas orientadas al servicio y dedicarles tiempo de calidad a los clientes, esto es lo que genera la fidelidad en un negocio. Estamos contentos con nuestros autos y me sentiré honrado de referir a Eddie y Frank a cualquiera de mis amigos o familia. Feliz día a Eddie y Frank. Saludos, More

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