Earl Ko | Page 9

Working with Tam and the finance manager for the purchase of a pre owned vehicle was great. I would definitely purchase another vehicle from them again. purchase of a pre owned vehicle was great. I would definitely purchase another vehicle from them again. More

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Roy was a pleasure to work with. I would recommend Roy and Lexus of Sharon to anyone in the market. I would recommend Roy and Lexus of Sharon to anyone in the market. More

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all employees very helpful and a pleasure to deal with. very good dealership the best I've been to.first time customer very good dealership the best I've been to.first time customer More

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Had a great experience when it came to purchasing a vehicle. Staff was professional and friendly. All my needs were met and felt good walking out the door. Thank you Sharon Lexus! vehicle. Staff was professional and friendly. All my needs were met and felt good walking out the door. Thank you Sharon Lexus! More

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Roy was great to work with and made our purchase easy and painless. Knowledgable and patient with all my hybrid questions. Excited for our new Lexus. painless. Knowledgable and patient with all my hybrid questions. Excited for our new Lexus. More

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This was my 2nd time purchasing a car from Herb Chambers Lexus of Sharon and the experience was excellent as per normal. Lexus of Sharon and the experience was excellent as per normal. More

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Our salesman, Nick, was very professional and knowledgeable. He was very patient and answered all of our questions and addressed our concerns. knowledgeable. He was very patient and answered all of our questions and addressed our concerns. More

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Very professional and expedient business, the sales person Neil Shah was very knowledgeable and accommodating. person Neil Shah was very knowledgeable and accommodating. More

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The finance department, Earl, charged for a service I did NOT agree to. I found it odd that when purchasing the car, there was a lack of physical paperwork. I requested and had to even had to push to receive NOT agree to. I found it odd that when purchasing the car, there was a lack of physical paperwork. I requested and had to even had to push to receive a copy of final deal. Glad I did because there was a difference in the amount from my paperwork to amount financed. Lexus claims I signed for a service that was in no way in my budget or anything I am remotely interested in purchasing. (Simoniz coating for $1,295). Need to hire an IT expert to verify because even had someone with me who verified I said no, double checked before signing no to all extras. (On the IPad they use to verify extras) Lexus did agree to refund but not direct to me, they will do through the bank and in 2 months! So they get to keep a hold on my $1,295 for their ‘mistake.’ Do not trust. Especially after I was just promised $250-$350 for my inconvenience on having to bring my car back in for work that supposed to be done to my car upon pick. Andrew did not stay true to his word and has not answered my call for 2 months. So waiting 2 months for a refund is unacceptable. If you have or will be financing, double check nothing added in. I recommend taking a picture of the IPad they hand to you to choose and sign for which extras you do and do not sign for. I wish I did because I most definitely did not sign. Something is not right. Extremely disappointed with this fast one pulled! Laugh if you will, but trusted I would receive better service then this! More

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Nick was no pressure. His calm demeanor was refreshing. He took time to explain all the features and at a pace easy to process. His calm demeanor was refreshing. He took time to explain all the features and at a pace easy to process. More

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