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![EDGAR PARRA at Honda On Grand](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
65 Reviews
Write a ReviewDealership Experience
6 yrs, 4 mos
Languages Spoken
Spanish
65 Reviews of EDGAR PARRA
October 14, 2023
Overall: Honda on Grand is a good car dealership overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince 100%, but I would ask for anyone else than Edgar for the financing portion. Sales: Vince is an amazing salesman. He is responsive, provides information as requested, and is great to work with. I would highly recommend him to anyone looking to buy a car from Honda on Grand. Vince is extremely knowledgeable about the cars he sells. He was able to answer all of my questions and help me find the perfect car for my needs and budget. Vince is very patient and understanding. He didn't pressure me to buy a car that I wasn't comfortable with, and he took the time to explain all of my options to me. Vince is very friendly and personable. He made the car buying process enjoyable and stress-free. Vince is honest and trustworthy. I never felt like he was trying to sell me something I didn't need or want. Vince is committed to customer satisfaction. He went above and beyond to make sure that I was happy with my purchase. I would highly recommend Vince to anyone looking to buy a car. Finance: Edgar in the finance department is very shady. He showed me a sign off sheet and did not correct me when I signed on the wrong line, which resulted in a service contract being added to my purchase without my consent. He also proceeded to enter selections on an iPad without giving me an opportunity to review them. I take responsibility for not reviewing the printed paperwork to make sure that there was no service contract, but Edgar's behavior was less than transparent and made me drive 2 hours (1 hour there and another hour back) to correct the mistake. Recommendation: I would recommend Honda on Grand, but I would ask for anyone else than Edgar for the financing portion. I understand that finance is incentivized to sell service contracts, but Edgar's behavior was unacceptable. Rating: 4 out of 5 stars, with 1 star deducted for the shady behavior of Edgar in the finance department. More
Other Employees Tagged: VINCE D'ORONZO
October 13, 2023
This is my second time purchasing from this dealership. The service is excellent and I would definitely recommend this location. The service is excellent and I would definitely recommend this location. More
Other Employees Tagged: David Abraham, RICKY SARAVIA , Daniel Greenwald
October 10, 2023
Kyle helped us with all of the details on the Honda Odyssey that we bought!1 Great job! Odyssey that we bought!1 Great job! More
Other Employees Tagged: KYLE LaCOUNT
September 10, 2023
Dan Greenwald did a great job. Met us where we wanted to be price-wise. He answered all questions and was very easy to communicate with. Overall expereience was easy and stress Met us where we wanted to be price-wise. He answered all questions and was very easy to communicate with. Overall expereience was easy and stress free. More
Other Employees Tagged: Dan Greenwald
September 07, 2023
Stuff is professional and very effective communication during the transaction. Jake is a great sales person . Enjoy the experience with him! during the transaction. Jake is a great sales person . Enjoy the experience with him! More
Other Employees Tagged: Jacob Newberry
August 31, 2023
This was my first time looking for a car and I couldn’t have picked a better dealership to go to! I was very worried because I didn’t want to be ambushed by the stereotypical car salesman. However, Fidel M have picked a better dealership to go to! I was very worried because I didn’t want to be ambushed by the stereotypical car salesman. However, Fidel Maldonado made the whole experience quite the opposite. He asked me what brought me in and listened to my response, offering to look at options if I was interested. I decided to take his help and he understood all my needs and wants. I’m not a car person, and he did an excellent job keeping each explanation simple instead of trying to confuse me which I greatly appreciated. I will definitely be recommending everyone to check out this location when looking for a new car! More
Other Employees Tagged: Fidel Maldonado
August 23, 2023
Excellent Service by Sales Person. We are pleased by excellent follow up courteous response extended to us. We will recommend to anybody.. We are pleased by excellent follow up courteous response extended to us. We will recommend to anybody.. More
Other Employees Tagged: Sam Syed , PETER FARION
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