Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 41

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Donald Mast

November 09, 2021

Dealership Rating
Employee Rating

My service advisor, Don Mast did an amazing job after I was left high and dry by another local dealer on a set of four new tires. Don was extremely flexible, but best of all his follow up was amazing, and More

by Jbueg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Walker Ford responded

Wow, thank you for leaving us this incredible review! We are delighted to hear that Don was able to help you. He will appreciate the shout-out! Please let us know how we can continue to help with your car and service needs, we hope to work with you again soon!

November 09, 2021

Dealership Rating
Employee Rating

Excellent care and attention presented form the associate, Don. Very knowledgeable and very helpful. Thank you. More

by Chrisneuner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Walker Ford responded

Thank you for the kind words! Don will appreciate the shout-out! Please come back and see us again soon!

November 06, 2021

Dealership Rating
Employee Rating

Very communicative, friendly, informative. The advisor assigned to my vehicle was Donald Mast and he was fantastic. One of the parts that ended up being replaced had fallen apart when they tried to remove More

by amiesmith1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Walker Ford responded

Thank you for your kind words about Donald! He is a valued member of the team and will be glad to hear how pleased you were with his customer service. Thank you for choosing Walker Ford!

November 05, 2021

Dealership Rating
Employee Rating

Walker Ford has always been extremely friendly knowledgeable and I never leave unsatisfied. Their waiting room is spacious and comfortable with amenities to ease any small amount of in person wait More

by TMICHAEL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Walker Ford responded

Wow, we are so glad to hear that! We are proud to have provided you with such an excellent service visit. Thank you for choosing Walker Ford. We look forward to seeing you again for your future service needs!

November 04, 2021

Dealership Rating
Employee Rating

our service writer Don was excellent, he explained the process etc was friendly and helpful More

by ROBERT.SMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Walker Ford responded

Hello Robert.Smith0, Thank you for your kind words. If there is anything we could have done better please let us know. If you would like to discuss any specific items about your recent service please reach out to Vince Romano at 727-240-1653 to discuss your experience in more detail.

October 31, 2021

Dealership Rating
Employee Rating

I get great service and fair pricing at Walker Ford. Service writers do not try to sell unneeded services for my F150. Always on time. Always keep me informed...Walker Ford is reliable. More

by Double J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Walker Ford responded

That's great to hear! Thank you for letting us know how we're doing. We value honesty and integrity in every customer interaction. We are proud to have provided you with an excellent service experience. We look forward to seeing you for your future service needs!

October 30, 2021

Dealership Rating
Employee Rating

I always use Walker for my service and had an emergency with a broken side window. My regular advisor was out, but Don was excellent and got me fixed up and back in tip-top shape immediately. Can't say e More

by ALBO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Walker Ford responded

Wow, that's great to hear! Thank you so much for your compliments. We are always pleased to help get you back on the road as quickly as we can. We look forward to seeing you at your next visit!

October 27, 2021

Dealership Rating
Employee Rating

Don was amazing! He found a way to get me in and managed my expectation on wait time More

by RNELSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Nov 04, 2021

Walker Ford responded

Thank you for sharing your feedback about your service visit with Don. We will pass along your kind words to him. We hope you choose us again for your future service needs!

October 27, 2021

Dealership Rating
Employee Rating

extremely friendly and was able to get me in quickly even with how busy they are. More

by LGAST0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Victory

Nov 04, 2021

Walker Ford responded

Thank you for the positive feedback! We are never too busy to give our best service to every customer. Thank you for choosing Walker Ford. Come see us again soon!

October 26, 2021

Dealership Rating
Employee Rating

Your dealership was very professional they really took care of me and made sure I was Taking care of made sure that I had a way home. They service my vehicle to let me know if anything else was wrong More

by SCOTTDONALD257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Walker Ford responded

We appreciate you taking the time to share this feedback with us! We are so glad to hear that you had a great experience. If there is anything else we can help with, please don't hesitate to let us know!

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