Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 28

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
552 Reviews
4.9

552 Reviews

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552 Reviews of Donald Mast

July 05, 2022

Dealership Rating
Employee Rating

Excellent service. There is a wait for appointments and they are very busy - every bay if filled and lots of technicians and mechanics so they seem to be the “go to pla More

by williamhschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Mike Murray

Jul 06, 2022

Walker Ford responded

William, thank you for your recommendation and positive feedback about your recent experience with our service team! Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We appreciate the kind words, and we look forward to working with you again!

July 02, 2022

Dealership Rating
Employee Rating

Donald Mast provided awesome customer service while my vehicle was in the service department for several days. He was very good at consistently communicating with me the latest updates with my vehicle. More

by adconwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Walker Ford responded

We appreciate you taking the time to let us know how Don and our service department are doing! They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 29, 2022

Dealership Rating
Employee Rating

Walker Ford is awesome. Despite my ‘21 Bronco needing work under warranty several times, your staff - especially Don Mast in service- has been fantastic. Thanks! More

by PAULKNOWLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Walker Ford responded

Thank you for the kind words and high rating, Paul! We are always happy to help out, and get your vehicle back on the road! Have a great day!

June 28, 2022

Dealership Rating
Employee Rating

Don scheduled service for my company service vehicle per my request to limit the time away from work. Work was completed when promised and vehicle ready for pickup at promised time. More

by Twarcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Athena Fassett

Jun 29, 2022

Walker Ford responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

June 27, 2022

Dealership Rating
Employee Rating

Don Mast provided me with outstanding service. He worked me in without an appointment and got my problem fixed quickly. He explained everything to me and kept me updated on the progress of the wor More

by ken.ruthpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Walker Ford responded

Thank you so much for sharing your kind words, Ken! We are delighted to hear that Don helped in giving you such a great service experience with us. He is a great asset to our team and always more than happy to help. We value your business and look forward to seeing you in the future!

June 27, 2022

Dealership Rating
Employee Rating

Very helpful and timely in getting my service. The service department is very sincere in helping their customers. More

by eloshwayp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Walker Ford responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 26, 2022

Dealership Rating
Employee Rating

Quick and friendly service and they keep you informed Through the whole process. The only drawback is that it is very pricey. More

by Bsuzyq27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Walker Ford responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

June 24, 2022

Dealership Rating
Employee Rating

cI went in for an oi) change and was extremely pleased with my service writer, he was pleasant, polite and knowledgeable. The customer waiting area Clean and comfortable. My stay was enjoyable and checkou More

by LOWRITER53284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Walker Ford responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we look forward to taking care of your future car needs!

June 23, 2022

Dealership Rating
Employee Rating

All service employees I had contact with were very helpful. I enjoyed my experience with Walker Ford. More

by Svarczkopf_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Jun 24, 2022

Walker Ford responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 13, 2022

Dealership Rating
Employee Rating

Outstanding service. I brought my car for the Works (oil change, tire rotation, etc). Dan was very professional and courteous, let me know how long it would take. I More

by Lucy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani, April Wood

Jun 13, 2022

Walker Ford responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

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