Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 25

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
552 Reviews
4.9

552 Reviews

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552 Reviews of Donald Mast

September 11, 2022

Dealership Rating
Employee Rating

The team was extremely helpful in getting our service completed with minimal inconvenience and as promised repairs done to our expectations. More

by Phild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Walker Ford responded

We are happy to hear you found our service team helpful and convenient. Until next time, take care!

September 09, 2022

Dealership Rating
Employee Rating

Always a good experience. They fit me in when I just showed up to get the oil changed on my diesel truck which is such a blessing! Highly recommend! More

by loeffleramanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Walker Ford responded

Happy to help! Thanks for taking the time to leave this review. See you again soon!

September 06, 2022

Dealership Rating
Employee Rating

They never fixed my truck because of recalls and even forgot to do an oil change More

by jada674
Recommend Dealer
No

Other Employees Tagged: Ryan Holcomb

Sep 07, 2022

Walker Ford responded

Hello . We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

September 05, 2022

Dealership Rating
Employee Rating

More than 7 months waiting for an engine to be replaced because of warranty. Today, still waiting. Bad customer follow up and communication. More

by KLON2001CR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 07, 2022

Walker Ford responded

We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

September 02, 2022

Dealership Rating
Employee Rating

Great service. The service Rep Amy was patient and helpful and when she was not available the other service reps stepped up happily to help. Though I did not hav More

by DOMINIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Sep 06, 2022

Walker Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 02, 2022

Dealership Rating
Employee Rating

All was good happy with service and our service advisor. Will recommend to friends to use service More

by shellereed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Walker Ford responded

That's what we like to hear! Thanks again for choosing Walker Ford!

September 01, 2022

Dealership Rating
Employee Rating

Clean facilities, friendly staff and great service. Always am impressed and satisfied with my experience More

by cjb1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Walker Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

August 25, 2022

Dealership Rating
Employee Rating

They did an awesome job and they did it very quickly. The entire process was smooth and professional More

by BRUCE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Walker Ford!

August 21, 2022

Dealership Rating
Employee Rating

Very friendly and helpful people. No high pressure ro get unnecessary work performed. My go to dealership for any needs. More

by FSUNOLE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Walker Ford responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking to time to let us know how our team is doing. We look forward to your next visit.

August 18, 2022

Dealership Rating
Employee Rating

Th e issue wasn't resolved the first time but it appears that it may now be resolved. Only time will tell. Service Advisor Don Mast has been wonderful. More

by Dawn.harmon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Walker Ford responded

Thank you for your patience while we worked on this issue. Please, don't hesitate to reach out if there is anything else we can do to help!

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