552 Reviews
Write a Review552 Reviews of Donald Mast
December 13, 2022
Great dealership never been so happy with a service center for my ford pickups. Don was so pleasant to work with and I can't say enough good things about him. When I pull up he comes right out to says center for my ford pickups. Don was so pleasant to work with and I can't say enough good things about him. When I pull up he comes right out to says hello and takes care of my vechicle fast and efficient. It's always easy and pleasant to have my vechicle serviced with the dealership and my services advisor Don. Thank You, Mrs. Denson More
December 10, 2022
This was the 4th place to look at my car. I thought it was the battery. 1st a mobile mechanic said it was a starter, so I took it to a shop who said it was transmission codes, then to a trans I thought it was the battery. 1st a mobile mechanic said it was a starter, so I took it to a shop who said it was transmission codes, then to a transmission shop because the 2nd shop said they couldn’t work on transmissions. The 3rd shop said it was the dual clutches and quoted almost $7k, with $900 to just pull it out of the car. I called another transmission shop because I’m not totally oblivious and knew I was getting fleeced, who told me they wouldn’t take it because it needs to go to a dealership. I asked around and some trusted friends recommended Walker Ford. When I called they quoted the same work the 3rd shop said would be $7k for a max of $2,200. Once at Walker, Don called me super fast and advised it was likely just the battery. And it was. I really appreciate the honesty they have. I’m used to getting shops trying to pull one over on me, I’m a young woman so unfortunately they think it’s an easy payday. What Walker Ford and Don doesn’t know is that I currently am going through severe medical issues. The same day my car stopped working I found out I have three more growths that appeared on a scan to check the original growth found earlier this year. My car is essential to my job, and it was a week of xxxx filled with anxiety worrying about how I may not be able to afford to fix my car and would be forced to quit my job before getting it to Walker. I don’t usually leave long personal reviews like this, ever. But, I think it’s deserved. Outside of being honest, the facility was nice and welcoming while I waited to pay. The cashier was very nice and she explained my warranty throughly before I left. In the future, this will be the shop I use for my car. Honestly, the experience was so straightforward and no xx that I would likely purchase my next vehicle here. More
Other Employees Tagged: Cashier, I’m sorry but I don’t remember her name.
December 10, 2022
Have always been great to deal with and quick to get my services completed every time services completed every time More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter , Amy Andrisani
December 10, 2022
Walker Ford is the best, employees are friendly, professional, courteous. Walker Ford is where I bought my car and the only place that has worked on my car. I trust them and they treat me right. professional, courteous. Walker Ford is where I bought my car and the only place that has worked on my car. I trust them and they treat me right. More
December 04, 2022
Service was excellent beginning to end! Service was performed in less time than initially promised! Service was performed in less time than initially promised! More
Other Employees Tagged: Brian Kirk
December 02, 2022
Very friendly and responsive to any and all customer needs. Would recommend Walker Ford to anyone in the market. If a Fleet purchase is what your in need of, see Jim Andrew’s. needs. Would recommend Walker Ford to anyone in the market. If a Fleet purchase is what your in need of, see Jim Andrew’s. More
Other Employees Tagged: Tracy Affrunti, Tim Katt , Allison Attuil, Jim Andrews
November 29, 2022
My husband received awesome service, and awesome customer service. We also received a follow up call to make sure we were happy and we were. service. We also received a follow up call to make sure we were happy and we were. More
Other Employees Tagged: Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter , Amy Andrisani

