Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 15

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Donald Mast

May 24, 2023

Dealership Rating
Employee Rating

Only had the Mustang for two weeks and discovered it needed service (factory defect). Brought it in and they were very quick in fixing the problem! More

by Linda W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murray , Tony Anderson

May 25, 2023

Walker Ford responded

Thank you for the positive feedback, Linda! We were glad to help get your Mustang back on the road quickly. We're always here for any future service needs you may have. See you again soon!

May 19, 2023

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Employee Rating

Everybody very knowledgeable, professional and yet welcoming. No pressure to make a new purchase or to use their own financing partners. Have been a client for 10 years and I drive 40 mins every time More

by LAURA23JUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Affrunti, Kevin Jewel, Ryan Holcomb , Tracy Affrunti

May 22, 2023

Walker Ford responded

Thank you so much for your continued loyalty and for choosing Walker Ford, as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 07, 2023

Dealership Rating
Employee Rating

Walker Ford is a solid dealership with thorough and courteous customer service techs. I have driven Fords and Lincoln’s since 1988, and since I moved to Florida in 2020, I am so glad that I selected Wa More

by SKIP.STINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Walker Ford responded

Thank you for choosing us as your choice for service! Reviews like yours are what motivate us to always strive to give our guests exceptional service. Please let us know if there's ever anything we can do to help you out!

May 06, 2023

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Great, fast and courteous service. Don does an exceptional job. Fit my vehicle in right away, resolved all issues and communicated very well. Super pleased with Walker Ford. More

by sldirks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Walker Ford responded

Thank you for sharing your experience! We're happy to hear that you were pleased with Don's customer service. Please feel free to contact us if you ever need anything else!

April 28, 2023

Dealership Rating
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Sure, here's a review for a Ford dealership: I recently visited my local Ford dealership and I was thoroughly impressed with my experience. The staff were friendly, knowledgeable, and went above a More

by Lightning08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Walker Ford responded

First, congratulations on your new F-150! We are so glad to hear that our team was able to help you out and get you in the perfect truck for you. Please do not hesitate to reach out if you need anything at all. It was a pleasure working with you and thank you for trusting the Walker Ford team with this purchase!

April 26, 2023

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I am not able to take my vehicle in during the day so I use the after hours drop. Which is still hard at this dealer with the gate. Had to drop off and pick up over the weekend. More

by C22POLLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2023

Walker Ford responded

Your satisfaction is important to us, so we truly value your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2023

Dealership Rating
Employee Rating

Great service and great service people and quick service too. Very clean waiting room and bathroom More

by HAYES307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Walker Ford responded

We are happy you found our service team and facilities welcoming. Thank you for choosing Walker Ford. We value your business and hope to work with you again in the future.

April 10, 2023

Dealership Rating
Employee Rating

Walker Ford is the best very quick service. The service guy Don is the best! He got me in and out in a jiffy. More

by HAYES307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Walker Ford. We hope to see you again.

April 04, 2023

Dealership Rating
Employee Rating

Don Mast treated me fairly and handled my recent service experience better than any other service rep I have had the engaged with at Walker Ford since 2003. I appreciate his honesty and friendship. More

by Brad Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Apr 05, 2023

Walker Ford responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Walker Ford! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. Thanks for stopping in, Brad, and we look forward to seeing you again next time!

April 04, 2023

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Employee Rating

Enjoyed the high level of service that we have become accustomed to and what keeps us coming back. More

by MHWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Walker Ford responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Walker Ford. All the staff will continue to work hard to provide great customer service for each visit.

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