Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen | Page 3

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
219 Reviews
5.0

219 Reviews

Write a Review

Dealership Experience

12 yrs

Specialties & Trainings

BMW Product Genius

219 Reviews of Dirk Steffen

July 27, 2022

Dealership Rating
Employee Rating

Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More

by Laura216
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk

Jul 27, 2022

BMW of Westlake responded

Thanks for the great review about Ken, Dirk and BMW of Westlake!

July 10, 2022

Dealership Rating
Employee Rating

I have dealt with this dealership since 2005 and have had nothing but beyond fantastic service. Nez and Dirk as well as Mike in finance once again hit it out of the park with their personalized care. More

by suecookern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Nez Faraj

Jul 10, 2022

BMW of Westlake responded

We appreciate your positive feedback about the team and your loyalty!

June 21, 2022

Dealership Rating
Employee Rating

Excellent service. Made things very easy. Very good explanation of my new car's features and options. More

by JTH18500
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig, Nez Faraj

Jun 21, 2022

BMW of Westlake responded

Thanks for the awesome feedback, enjoy your new car!

May 29, 2022

Dealership Rating
Employee Rating

It was an easy process. Dirk was great to deal with . We really enjoy the car. More

by lee36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

May 31, 2022

BMW of Westlake responded

Thanks for the awesome review!

April 20, 2022

Dealership Rating
Employee Rating

I just got my dream car (2022 BMW X3M40I) and BMW of Westlake and Ken Delk made it happen! This is the 3rd car I have gotten from this team and each time they have made the experince painless and fun. I More

by suebreiding8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

BMW of Westlake responded

Thanks for the awesome review about Ken and BMW of Westlake! We appreciate your loyalty, enjoy your new BMW!

April 16, 2022

Dealership Rating
Employee Rating

I just bought my second BMW through Ken and the whole process couldn't have been easier. Ken and Mike took care of everything for me and it was a very simple process once I arrived to pick up the car. D More

by DaveH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

Apr 18, 2022

BMW of Westlake responded

Thanks for the awesome review about Ken, Mike and BMW of Westlake! We appreciate your loyalty!

March 03, 2022

Dealership Rating
Employee Rating

Ken Delk was extremely professional and helpful with the lease of not only my new BMW, but my husbands as well. He and his associate, Dirk Steffen, not only made the paperwork and delivering process easy, t More

by wmlingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk

Mar 03, 2022

BMW of Westlake responded

Thanks for the amazing review about Ken, Dirk and BMW of Westlake!

December 18, 2021

Dealership Rating
Employee Rating

Great experience from communication to pickup. Spent time with us walking through all of the options and made sure we were clear and understood all aspects of our new car More

by bfischer
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk

Dec 18, 2021

BMW of Westlake responded

Thank you for this amazing review about the team!

December 08, 2021

Dealership Rating
Employee Rating

Wonderful service from the start to the end. My second car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. More

by debbie_super
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Dec 08, 2021

BMW of Westlake responded

Thank you for the positive review about Nez and we appreciate your loyalty!

December 08, 2021

Dealership Rating
Employee Rating

Great experience. No hassle buying and ensured a smooth process throughout. Ken did a great job answering my questions. More

by STEPHEN.WATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Adam Moon

Dec 08, 2021

BMW of Westlake responded

Thanks for the positive feedback about Ken and BMW of Westlake!

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