![Dirk Steffen at BMW of Westlake](http://cdn-user.dealerrater.com/images/dealer/5611/employees/75458de2ff3a.jpg)
219 Reviews
Write a ReviewDealership Experience
12 yrs
Specialties & Trainings
BMW Product Genius
219 Reviews of Dirk Steffen
July 27, 2022
Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More
Other Employees Tagged: Ken Delk
July 10, 2022
I have dealt with this dealership since 2005 and have had nothing but beyond fantastic service. Nez and Dirk as well as Mike in finance once again hit it out of the park with their personalized care. nothing but beyond fantastic service. Nez and Dirk as well as Mike in finance once again hit it out of the park with their personalized care. More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
April 20, 2022
I just got my dream car (2022 BMW X3M40I) and BMW of Westlake and Ken Delk made it happen! This is the 3rd car I have gotten from this team and each time they have made the experince painless and fun. I Westlake and Ken Delk made it happen! This is the 3rd car I have gotten from this team and each time they have made the experince painless and fun. I highly recommend BMW of Westlake. More
Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki
April 16, 2022
I just bought my second BMW through Ken and the whole process couldn't have been easier. Ken and Mike took care of everything for me and it was a very simple process once I arrived to pick up the car. D process couldn't have been easier. Ken and Mike took care of everything for me and it was a very simple process once I arrived to pick up the car. Dirk did a really great job at going through all of the features with me. I have had nothing but stellar service at this dealership, and I will continue to come back in the future! More
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
March 03, 2022
Ken Delk was extremely professional and helpful with the lease of not only my new BMW, but my husbands as well. He and his associate, Dirk Steffen, not only made the paperwork and delivering process easy, t lease of not only my new BMW, but my husbands as well. He and his associate, Dirk Steffen, not only made the paperwork and delivering process easy, they were extremely patient showing us any new technology we were not aware of. I highly recommend BMW of Westlake and their employees, Ken and Dirk. We look forward to working with them again in the future! More
Other Employees Tagged: Ken Delk
December 18, 2021
Great experience from communication to pickup. Spent time with us walking through all of the options and made sure we were clear and understood all aspects of our new car time with us walking through all of the options and made sure we were clear and understood all aspects of our new car More
Other Employees Tagged: Ken Delk
December 08, 2021
Wonderful service from the start to the end. My second car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. More
Other Employees Tagged: Nez Faraj