Dillon Steenport
Dillon Steenport at Don Ayres Honda

Dillon Steenport

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

5.0
148 Reviews
5.0

148 Reviews

Write a Review

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Specialties & Trainings

Sales

Customer Service

148 Reviews of Dillon Steenport

April 05, 2024

Dealership Rating
Employee Rating

All the people I spoke with were very helpful and kind and seemed to have a lot of knowledge about servicing the vehicle More

by calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: No picture of the lady and don’t remember her name

Apr 05, 2024

Don Ayres Honda responded

Thank you, Calvin! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda; we look forward to having you as one of our valued customers for many more years to come!

March 13, 2024

Dealership Rating
Employee Rating

Excellent customer service. Great people to help complete the sale. Never pushy, concerned about what is right for the customer More

by Greg@simplxsecurity.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Don Ayres Honda responded

Greg, Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2024

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Employee Rating

Employees were all friendly and helpful. A rental car would be a great addition to your service offers. More

by pjk0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. Dillon and our team appreciate your business and hope to see you again soon!

February 16, 2024

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Employee Rating

I recently had my 2018 Honda Accord serviced at Don Ayres Honda. I also had them put on a set of new Michelin Primacy MXM4 (Grand Touring All-Season) tires. I purchased this vehicle new from Don Ayres and ha More

by Crayton McCleery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Don Ayres Honda responded

Thank you, Crayton, for the five-star rating. Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

February 08, 2024

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Employee Rating

The fast service was appreciated from this dealerships service department. I value my time and it helps getting in and out. More

by Twitham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 16, 2023

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Employee Rating

Always up front and honest about work needing done and what the cost will be. My only suggestion is making it easier to figure out where to go or who to speak to once arriving. More

by amber.crockett14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2023

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Amber, please let us know.

December 07, 2023

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Employee Rating

Dillon was nothing short of extraordinary and deserves a raise! He did a great job making sure I understood exactly what was going on and took the proper steps to ensure it was fixed and I was happy. More

by Brandi OBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Don Ayres Honda responded

Brandi, thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2023

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Employee Rating

Dillion has excellent communication skills. He explains the problem and solutions succinctly and keeps the client informed through the service process. More

by Dcholb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2023

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dillon and our team, and we look forward to working with you again.

November 03, 2023

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Employee Rating

It would be nice to be notified while the car is being serviced if I need something as simple as new wipers. I would have had it done at the time, but now I need to make another appointment. More

by gumuru11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Don Ayres Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

November 01, 2023

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Employee Rating

HORRIBLE CUSTOMER SERVICE AFTER THE DEAL IS DONE! NO COMMUNICATION. STAY AWAY! A sorry would have been nice! More

by thesalsalady1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 01, 2023

thesalsalady1126 responded

I was last in the puzzle of who was paying to fix the issue. I should have been first. I only had the car a few days! It was certified. It should have been fixed while you all where hashing it out!!!! Odaniel mazda will now have my business!!!! Nobody even cared I had no way to and from work!!!! #saraayres do better

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