Diego Cruz
Diego Cruz at Norm Reeves Honda Superstore Cerritos

Diego Cruz | Page 13

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
141 Reviews
4.9

141 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

141 Reviews of Diego Cruz

May 16, 2016

Dealership Rating
Employee Rating

slow process, great help. Diego Cruz was our rep for this experience. He telephoned us and made us an offer we could not refuse. When we arrived, and during our time in the l More

by sharon l milam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2016

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the honest feedback, Sharon. I apologize for any inconvenience this may have cause, but am glad to hear you left in a ride that you love. On behalf of Diego - I appreciate you shopping with us and want to congratulate you on your purchase. Thank you & I hope to see you again down the road - you can always count on us! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com 

March 03, 2016

Dealership Rating
Employee Rating

Excellent customer service If you're looking for a great deal on a new car or lease go see my guy Diego Cruz he is the best Thank you Mr Cruz More

by Marshall2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2016

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! Diego is truly an exceptional employee and we appreciate him for giving you a great experience! If there is anything else we can do for you please don't hesitate to give us a call! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 13, 2015

Dealership Rating

GREAT CUSTOMER SERVICE Diego Cruz was amazing, he also followed up with me in total of 8 months, letting me know when the vehicle I wanted arrived. He was very patient, and More

by Henry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Diego was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2015

Dealership Rating

GREAT Huge thanks to my salesman Diego Cruz for getting me into my new 2016 honda pilot , he was very patient with me answered all my questions and managed More

by mh2drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Diego was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2015

Dealership Rating
Employee Rating

Excellent Customer Service Our sales person Diego Cruz made everything very simple and gave us options that meet our needs, he really did an awesome job. Made buying a car easy. More

by Aura Meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2015

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for your kind words! We appreciate Diego as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 08, 2015

Dealership Rating

Norm a Reeves Cerritos is the best! I talked to Oriana over the phone & ended up going down to Norm Reeves and left with a 2016 Accord! She was so patient and helpful and the process wen More

by KK2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oriana Lainez

Nov 09, 2015

Norm Reeves Honda Superstore Cerritos responded

Hi and thank you for this great review! We're excited to hear that Oriana took care of you! She is a great asset and we appreciate all she does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 12, 2015

Dealership Rating

Great Service! I went to Norm Reeves to get an oil change and I ended up trading in my old car for a new Honda Accord V6 with the help of Diego Cruz and Abe! These g More

by *genesis2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2015

Norm Reeves Honda Superstore Cerritos responded

Hi and thanks for the positive feedback! We're very happy to hear that you enjoyed your visit here with us at Norm Reeves Honda Superstore Cerritos. We are driven to offer great customer care and we strive to provide the best customer service experience. Thank you again and we hope to see you again soon! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 07, 2015

Dealership Rating

Diego Cruz is an amazing seller! He provided all the information I needed and all my questions were answered. He gave me a really nice deal and I walked out with a brand new 2015 Hond More

by Jessy6734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2015

Norm Reeves Honda Superstore Cerritos responded

Thanks for your awesome review! I'm very happy to hear that Diego was of such great help to you. He takes pride in his customer service. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 19, 2015

Dealership Rating

Excellent service on Honda Cerritos I just want to said that Diego Cruz give me a excellent service to buy mi car and I really recommend Diego is a very talent salesman More

by Ruby123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2015

Norm Reeves Honda Superstore Cerritos responded

Hi Ruby, Thank you for sharing your excellent car buying experience. Diego had pleasure assisting you in your purchase. If you have any further needs, please come back to see us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 09, 2015

Dealership Rating

"Awesome Service" Diego Cruz, was the sales person that helped my sister with her new car. He was very helpful and knowledgeable. He went above and beyond to make sure More

by maria lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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