David Torres | Page 15

Attentive and Responsive Service Herb Chambers Mini provided attentive and responsive service. They listened to my needs and goals and work to meet my expectations. They were timely Herb Chambers Mini provided attentive and responsive service. They listened to my needs and goals and work to meet my expectations. They were timely in responding to me with an offer for my trade-in and a new car. They negotiated in good faith, without hassle. They are a professionally run organization. More

by ttsaros Verified Customer Verified Customer

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AMAZING Experience - BMW M5 Competition!! I stopped by the dealership and met Rich Baldani. I was interested in the BMW M550i and we went for a great test drive! I'm a big car enthusiast and w I stopped by the dealership and met Rich Baldani. I was interested in the BMW M550i and we went for a great test drive! I'm a big car enthusiast and was impressed on Rich's knowledge of the car and features - we had a great conversation. I changed my mind and wanted an M5 Competition and Rich was very accommodating to find the car I wanted. I felt Rich went to bat for me and worked very quickly to get what I wanted. Giovanni Tosti also got involved and they both were enthusiastic and exciting to work with. Other team members who were involved in finalizing, reviewing the car with me, and helping with items included: - Edwin Gonzalez - gave a great overview of the car and made sure I was comfortable with features! - Higor Teixeira - helped to review & resolve some items in Service very quickly, and has been a great resource to work with! - David Torres - helped finalize the financials of the car and walked through paperwork in an efficient manner! Overall - GREAT experience and I highly recommend working with these individuals - they all go above and beyond and make it a wonderful experience! I've been getting cars from Herb Chambers for the past 10 years and my loyalty is based on their outstanding customer experience!! Rich also followed up several times after I got my car to make sure I was 100% happy with everything, and he continues to stay in touch, which I appreciate! More

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First Mini purchase Researched Minis and found the one with options and price point at HC dealership.in Boston. Janely was helpful answering specific questions and quick Researched Minis and found the one with options and price point at HC dealership.in Boston. Janely was helpful answering specific questions and quick to respond. At the dealership, Brian assisted during the test drive and sale. He was very knowledgable, personable, and pointed out all the features. Very detailed and noticed a few minor items that he would have corrected for us. Upon delivery, Brian took the time to pair the phone and again review key features with the primary driver. Very happy with our 1st Mini purchase so far. More

by GregM Verified Customer Verified Customer

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