David Rivera | Page 5

Went to only test drive an Audi and walked out with one the same day. David was patient as all questions asked particularly cause going to be a shared car with multiple members of household - all had to l the same day. David was patient as all questions asked particularly cause going to be a shared car with multiple members of household - all had to like it. David provides all the options and showed the selection to choose from. Have recommended since! More

Helpful 0

Report | Print

Sales great to work with, service not so much I had a terrible experience with service in November whereby they negligently endangered my life and also cost me $1600. on my '13 A6 unnecessarily vi I had a terrible experience with service in November whereby they negligently endangered my life and also cost me $1600. on my '13 A6 unnecessarily via: A tire rotation Gilbert said he threw in as a favor, was not on the service bill as proof, and loose lug nuts about 900 miles afterward caused my rim and rotors to be irreparably damaged and was very close to coming off per a mechanic I and most of Carmel area trust implicitly. When I initially approached Gilbert and a service manager there not only was there no ownership that it was even possible they were responsible but in fact belligerence and inferring me as a liar. Later they said we watched the tape of your car in the bay for the repairs we did and no wheel except front left came off (right rear was the problem wheel). I know for a fact the last time the tires were rotated was in August many thousand miles earlier. Bottom line is I don't need to make up stories like this, as I can afford an emergency repair of $1600. if fair and my time is more valuable. And if they said it's not on the tape I believe them. What I also believe is they were rotated with no video whatever the circumstances were. I was in the process of writing a letter to Audi USA about this experience when I was solicited by David Rivera to write him a review. I think David is an excellent representative of Audi Danbury, is very personable, and knows his product. If I were to buy there again there's no question I would work with him. Due to what I've just described if I buy Audi again it won't be there. FYI we purchased an '18 Allroad there too. Finally, I agree it seems highly inplausable that an Audi dealer would make this kind of mistake. I had the car towed to my mechanic from my house with the noise it was making, never crossing my mind Audi Danbury had anything to do with it. Until I was given then diagnosis and remembered what Gilbert said to me when I was leaving with my car. More

Helpful 0

Report | Print

Dave was an excellent salesman. He was helpful and really informative. Usually buying a new car can be extremely stressful. Dave made it easy and painless. really informative. Usually buying a new car can be extremely stressful. Dave made it easy and painless. More

Helpful 0

Report | Print

David Rivera is direct and honest It was a pleasure to work with David in multiple occasions. David is courteous and will make every attempt to find the car the customer is looking for It was a pleasure to work with David in multiple occasions. David is courteous and will make every attempt to find the car the customer is looking for. He is transparent and straight forward. I will continue to work with David and I do recommend him. Thank you Gustavo More

Helpful 0

Report | Print

I have been a returning customer at Danbury Audi for quite a few years. My most recent purchase was with David Rivera who was extreamly helpful! quite a few years. My most recent purchase was with David Rivera who was extreamly helpful! More

Helpful 0

Report | Print

I’ve always received excellent service from Audi Danbury, and knowledgeable sales associates like David Rivera make purchasing or leasing a new vehicle a great experience! and knowledgeable sales associates like David Rivera make purchasing or leasing a new vehicle a great experience! More

Helpful 0

Report | Print

Dave Rivera is the best and truly has my needs always at the forefront. I have leased two Audi vehicles through Dave and he is always available to answer the questions I have during the lease. the forefront. I have leased two Audi vehicles through Dave and he is always available to answer the questions I have during the lease. More

Helpful 0

Report | Print

David Rivera David is an asset to Audi of Danbury! we bought our 4 Audi at this dealership a people like David are the reason we keep coming back!Explaining the Q7 David is an asset to Audi of Danbury! we bought our 4 Audi at this dealership a people like David are the reason we keep coming back!Explaining the Q7 inner workings helped a lot ..Thanks David More

Helpful 0

Report | Print

Excellent car buying experience I knew I wanted to purchase an Audi Q5, shopping around dealerships in the area. Danbury Audi offered the best deal on my trade-in, and the best price I knew I wanted to purchase an Audi Q5, shopping around dealerships in the area. Danbury Audi offered the best deal on my trade-in, and the best price on the new Q5. The experience dealing with sales and also the business manager was excellent. Though I've moved out of state so won't be servicing my Audi in Danbury, it was a terrific experience, with no come-ons like I've experienced at far too many car dealerships over the years. More

Helpful 0

Report | Print

Awesome experience with the Audi dealership and David David was a pleasure to work with. Will purchase my next car from him. Service is a pleasure to work with as well the entire Danbury team. David was a pleasure to work with. Will purchase my next car from him. Service is a pleasure to work with as well the entire Danbury team. More

Helpful 0

Report | Print