Daniel Pena-Marquez
Daniel Pena-Marquez at Downtown Toyota-Subaru of Oakland

Daniel Pena-Marquez | Page 56

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

4.6
555 Reviews
4.6

555 Reviews

Write a Review

555 Reviews of Daniel Pena-Marquez

August 15, 2021

Dealership Rating

When I got home my gas milage gauge was turned off. I called to get it turned on and no on would help. Voicemail ignored! More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Not sure who I talked to and they offered no help.

August 14, 2021

Dealership Rating
Employee Rating

The team is reactive and the customer service is above and beyond. Regardless of how busy they are the level of attention and care doesn't get affected. More

by mournir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 13, 2021

Dealership Rating
Employee Rating

I didn’t have a reservation but was about to drive to LA and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! More

by pissyblue730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 12, 2021

Dealership Rating
Employee Rating

Would be 5 stars if they got the parts first time. I had to reschedule other day for the recall. Just like Toyota Hayward, showed up on the date and they told me they didn't have the parts for the recall More

by C Kwan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

August 10, 2021

Dealership Rating
Employee Rating

I was contacted to have my regular maintenance, and I appreciated the reminder to do so. The service was prompt and easy and the person I interacted with was professional and answered all of my questions More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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