Daniel Pena-Marquez | Page 56
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
555 Reviews
Write a Review555 Reviews of Daniel Pena-Marquez
August 15, 2021
When I got home my gas milage gauge was turned off. I called to get it turned on and no on would help. Voicemail ignored! called to get it turned on and no on would help. Voicemail ignored! More
Other Employees Tagged: Not sure who I talked to and they offered no help.
August 14, 2021
The team is reactive and the customer service is above and beyond. Regardless of how busy they are the level of attention and care doesn't get affected. and beyond. Regardless of how busy they are the level of attention and care doesn't get affected. More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 13, 2021
I didn’t have a reservation but was about to drive to LA and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 12, 2021
Would be 5 stars if they got the parts first time. I had to reschedule other day for the recall. Just like Toyota Hayward, showed up on the date and they told me they didn't have the parts for the recall to reschedule other day for the recall. Just like Toyota Hayward, showed up on the date and they told me they didn't have the parts for the recall. More
August 10, 2021
I was contacted to have my regular maintenance, and I appreciated the reminder to do so. The service was prompt and easy and the person I interacted with was professional and answered all of my questions appreciated the reminder to do so. The service was prompt and easy and the person I interacted with was professional and answered all of my questions. He also threw in a car wash, which I was very grateful for. More