Daniel Morea

DO NOT GO TO THIS DEALER! ! They leased me a lemon which ive been dealing with the entire 3 years of my lease… the check engine light came On the very first night i drove it o ! They leased me a lemon which ive been dealing with the entire 3 years of my lease… the check engine light came On the very first night i drove it off the of lot. it was an absolute nightmare dealing with the service department all 6 times i had to bring the car into the dealer. The car broke down on me 4 times, stuck on the side of the highway cause it kept over heating…never mind the lemon cause we could say thats not the dealers fault but let me tell you the dealer gave me hard time about getting a loaner car every time i brought it in… now today im ready to trade my lease in and come to find out that the guy Omar who leased me my vehicle put it for 10,000 miles a year instead of 12,000…. The service dept there is an abomination, nasty customer service along with never actually fixing the car and not addressing several issues i would bring up about the car…Ive been driving with jeep/dodge for 20 years and never have had issues with a car like this and never had such crappy customer service from a dealer before in my life… go anywhere but central avenue jeep/dodge More

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Had an outstanding experience at Central Avenue Chrysler Jeep Dodge Ram purchasing my 2026 Grand Cherokee L Summit. The sales staff was friendly, knowledgeable, and made the entire process feel effortless. Jeep Dodge Ram purchasing my 2026 Grand Cherokee L Summit. The sales staff was friendly, knowledgeable, and made the entire process feel effortless. From the moment I walked in to driving off the lot, everything moved quickly and smoothly with zero pressure. Highly recommend this dealership to anyone in the market for a new vehicle! More

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The salesman was able to locate the additional key fob for the vehicle.The service department was more than willing to accept the vehicle to have some repairs made expeditiously without delay. for the vehicle.The service department was more than willing to accept the vehicle to have some repairs made expeditiously without delay. More

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After the end of my 2021 Jeep Cherokee lease In May 2024 I bought off the vehicle. I financed the buy off, never received appropriated documents, the dealership claimed the title got lost already at the be I bought off the vehicle. I financed the buy off, never received appropriated documents, the dealership claimed the title got lost already at the beginning of the lease, 3 1/2 years ago because it had been send to the wrong bank somewhere in Texas. In July I moved from NY to NJ, therefore had to change my car insurance to my new NJ address and intended to transfer the registration immediately to NJ which I couldn't because the dealership could not provide me with the necessary documents. The NY DMV threatened to suspend my registration and drivers license because I had no valid NY state insurance anymore. After hundreds of attempts to reach a responsible person at the dealership and the financing bank Viviana Trivino (she works in the title department) called me explaining the situation and promising to take care of it to solve the issue. That was in August. Shortly before the deadline of the DMV I drove an hour and a half from NJ to the dealership to turn the car in and cancel the buy off contract, because the dealership failed to fulfill its obligations. On that day I was able to talk to the sales manager Andrew for the first time (I left him multiple voice mails, he never responded), he offered to issue a temporary registration expiring 10/23. Today is 10/22, since 10/15 I reminded Viviana Trivino that an extension of the temporary registration needs to be done if the necessary title documents have not been received by then. She promised on 10/15 that she would FedEx them to me in due time, just today she responded that they would be in transit. She could not provide me with any additional information (tracking number, etc.), I assume that she lied to me and did not take care of the issue at all. Tomorrow I'll drive again to the dealership, this time I'll leave the car, I have prepared a document that needs to be signed by the dealership proving that I turned in the vehicle in and in addition I will call Yonkers police to be present as a witness. I will subsequently cancel future payments with the financing bank and engage a lawyer to get reimbursed for all disadvantages I had during this nightmare. More

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