Customer Service
Customer Service at Dellen Chrysler Dodge Jeep RAM

Customer Service | Page 2

Customer Service

Dellen Chrysler Dodge Jeep RAM

2640 West Main Street
Greenfield, IN 46140

4.9
67 Reviews
4.9

67 Reviews

Write a Review

67 Reviews of Customer Service

March 29, 2024

Dealership Rating
Employee Rating

The dealership was awesome. Knowing the problem with my truck would take some time to fix they gave me a truck to drive. More

by sdconners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2024

Dealership Rating
Employee Rating

Dellen Jeep is the best dealership in world! No one can beat their customer service. More

by bobewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2024

Dealership Rating
Employee Rating

very nice dealership. employees were very nice and informative.. would like to purchase in the future. More

by mike12harmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows, Dylan Powers , Courtney Edison

March 08, 2024

Dealership Rating
Employee Rating

Good overall experience. I guess you always expect more for your trade, but I think it was fair. More

by jlneligh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows

Apr 13, 2024

Dellen Chrysler Dodge Jeep RAM responded

It's great to hear you had a positive experience at Dellen Chrysler Dodge Jeep Ram. We strive for fair and transparent trade-in processes. Thanks for your review.

February 28, 2024

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Employee Rating

Excellent service, always making the client happy . The facilities are welcoming as well as all the employees. More

by gomesolano60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your recognition of the service at Dellen Chrysler Dodge Jeep Ram. Our team and facilities aim to ensure a pleasant experience for everyone. Thanks for sharing your thoughts.

February 13, 2024

Dealership Rating
Employee Rating

Fast and friendly service is what I always receive when visiting Dellen Chrysler. The entire staff is a class act! More

by DOTYJ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Dellen Chrysler Dodge Jeep RAM responded

It's great to hear that our service at Dellen Chrysler Dodge Jeep Ram always meets your expectations. We appreciate the consistent support and kind words about our staff, thank you for sharing!

December 28, 2023

Dealership Rating
Employee Rating

Great experience. Sales/staff were wonderful! Will recommend to friends and family! They even called after purchase to be sure I didn’t have any questions or concer More

by rebeccafreeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Montalvo, John Kiesel , Owner Nick Dellen even stopped in to greet us.

Apr 12, 2024

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your recommendation and are glad you had such a positive experience with Dellen Chrysler Dodge Jeep Ram sales staff. Always here if you have more questions about your purchase.

December 26, 2023

Dealership Rating
Employee Rating

Dan kept me informed every step of the way and took care of my service issue even dealing with my extended warranty company to get them to cover the costs. More

by mikecrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott

Apr 12, 2024

Dellen Chrysler Dodge Jeep RAM responded

We are glad to hear you had a positive experience with the Dellen Chrysler Dodge Jeep Ram and appreciate your feedback. It's great to know Dan could assist with that service issue and facilitate the process related to your extended warranty company. We look forward to serving you in future, too.

December 09, 2023

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Employee Rating

Dellen has always been great to us, from sales to service! Keep up the great customer service! More

by rubenmiller94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2023

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your kind words and 5-star rating. Our sales to service commitment at Dellen Chrysler Dodge Jeep Ram is ongoing. It's a pleasure serving you, hope to see you again soon.

December 08, 2023

Dealership Rating
Employee Rating

I own 3 different late model Dodge products anll 2019 + and disappointed that my loyalty to the brand doesn't get the same in return. I made a service appt 3 weeks ahead of time and somehow it was 6 days l More

by pdraper1975
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Rice, Service Manager - can’t remember name

Dec 09, 2023

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us here at Dellen Chrysler Dodge Jeep Ram. At your convenience, I would appreciate the chance to speak with you about the level of communication you received from our Service Team during your visit with your 2023 truck, as well as your subsequent wait time. Will you please reach out to me so we can discuss this further? Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

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