Cristian Sanchez

Our salesperson, Christian aka Baja was great. The car is great, and my son is extremely happy with his purchase but they really did take my 21-year-old college kid for a ride. Saw the advertised The car is great, and my son is extremely happy with his purchase but they really did take my 21-year-old college kid for a ride. Saw the advertised price, walked in with his budget, and walked out paying $100 more a month without the warranty he was hoping to factor in to the amount he ended up paying. Why? Because “Maus Care”, which is a scam to say the least. $2500 for “free lifetime car washes and oil changes”, when he could be doing that himself and not pay interest for it. Maus Care is “required and nonnegotiable”. It’s their way of advertising a car for lower and then jacking up the price above KBB. The unfortunate part is now he doesn’t have the warranty he budgeted for, but hey, at least he gets free car washes. More

by JWHITE Verified Customer Verified Customer

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I love my car but I brought it in end of 2023. Keep in mind this was before I even made my first payment on the car. I had issues with the battery. When I came to pick my car up I was very aggress Keep in mind this was before I even made my first payment on the car. I had issues with the battery. When I came to pick my car up I was very aggressively informed my car was severely out of alignment and I needed it aligned asap. I literally hadn’t even had the car a month I think. I prefer to deal with Angela in the service department. She wasn’t the one who was very pushy about services that I knew for a fact I didn’t need. Funny that I’ve had the car in twice now for oil changes and not once has an alignment issue been brought up. May want to inform your service people not to be so xxxxx on women. You never know if the woman has a husband who knows cars and has taught his wife a few things about how to tell if someone is just trying to bully you into believing your car needs work it doesn’t actually need. Other than that I’ve had a good experience with everyone there. More

by BETH1412001 Verified Customer Verified Customer

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They are professional and hard working. I feel safe and comfortable with them while I wait there. I feel safe and comfortable with them while I wait there. More

by Art.teacher.me Verified Customer Verified Customer

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We just had the WORST experience with this Maus Nissan. Truly can’t believe what just happened, especially since I have previously purchased from them almost 5yrs ago. We went in today to possibly trade Truly can’t believe what just happened, especially since I have previously purchased from them almost 5yrs ago. We went in today to possibly trade in and purchase another. Our sales person was Elizabeth and she was extremely pushy from the start. She did run numbers and unfortunately they were just not where we needed them to be. After continuing stating that and going back and forth in an endless cycle, I asked for my keys back. My 1yr old and puppy were with us as well and there was just no getting to where we needed to be. Which is fine. I had to ask Elizabeth and the sales manager for my keys 10x - meanwhile she was trying to talk to my significant other and ignoring me when asking for MY keys back as it is MY car that was being contemplated for trade in. I asked her if she was even listening to me and she said yes but then continued to sit there and push us for a car we told her just wasn’t going to work out numerous times. At this point I’ve asked for my keys back 20x and am getting pissed off. The manager finally gets up and gets the keys, meanwhile Elizabeth has the audacity to tell me IM being rude while she straight up ignored me asking for my keys back. I told her I didn’t want to work with her, told her that she is too pushy and told her to give me my xxxxing keys back while causing a scene in the showroom. I shouldn’t have to ask 20+ times for MY own car keys back let alone the 30x we said the deal just wasn’t going to work out tonight. This is just SO unprofessional and we were not expecting this behavior at all from this dealership. Very disappointed. More

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"WHAT EVER IT TAKES", is not just a slogan, but a life style at the dealership. They prove what they say. And do what it takes. My hat goes off to all of them. style at the dealership. They prove what they say. And do what it takes. My hat goes off to all of them. More

by williefile74 Verified Customer Verified Customer

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My wife and I just purchased a 2018 Infiniti Q50 from Maus Nissan NPR. What a great experience with our salesman Joey, Baja and Sean. Would definately recomend anyone looking for a vehicle check these gu Maus Nissan NPR. What a great experience with our salesman Joey, Baja and Sean. Would definately recomend anyone looking for a vehicle check these guys out. More

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Amazing customer service! Went above and beyond to make the experience as enjoyable and fast as possible! Everyone was very friendly and helpful. Would definitely visit again for future car buying needs! the experience as enjoyable and fast as possible! Everyone was very friendly and helpful. Would definitely visit again for future car buying needs! More

by carlahylton100612 Verified Customer Verified Customer

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Went in just to look around. Left driving a great car I was happy with at a very affordable price within my budget. How much better can it get? Christian Sanchez was a pleasure to work with, and JD Cast was happy with at a very affordable price within my budget. How much better can it get? Christian Sanchez was a pleasure to work with, and JD Castle answered all of my questions and explained everything to me clearly and politely. I've heard stories of bad experiences when buying cars in general, but as a first time buyer I was very pleased with how I was treated and the patience I was shown during my visit. More

by abefonseca1289 Verified Customer Verified Customer

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Bought multiple cars from Maus Nissan of New Port Richey. Our first salesperson was Ron C and it quite possibly was the worst car buying experience of my life. I met Dillion Bishop after the sale was complet Our first salesperson was Ron C and it quite possibly was the worst car buying experience of my life. I met Dillion Bishop after the sale was completed and decided to work with him and I have nothing but good things to say about him. Great personality, works with you to get you to the deal you want without the normal pressure you get from the typical car salesman. More

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The team there is excellent!!! They always make you feel welcomed and are very professional and the service is always top notch !! I would always recommend them !! welcomed and are very professional and the service is always top notch !! I would always recommend them !! More

by suemillergren Verified Customer Verified Customer

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