Craig Bovio | Page 2
Sales & Leasing Consultant
Flagship Motorcars of Lynnfield
385 Broadway Rt 1 North
Lynnfield, MA 01940
13 Reviews
Write a Review13 Reviews of Craig Bovio
August 24, 2023
OK, I rarely write reviews unless something is an outlier (good or bad). In this case, working with Craig was an outstanding experience that had an unexpected twist. I was in the market for a CPO C-Class and (good or bad). In this case, working with Craig was an outstanding experience that had an unexpected twist. I was in the market for a CPO C-Class and came into it not too picky with only a few wide parameters to meet. Flagship had two cars that fit the bill and Craig was super helpful in helping me consider which one fit the value proposition I was seeking as a buyer. He asked good questions, he told me the good and bad to consider, and we had a great compare/contrast session. I felt great about the final choice - except that the car was Silver. I was fine trading off positives for negatives I wanted across my parameters, but I never thought color would be an issue. Although I preferred black, I know that buying a used car comes with the flexibility of knowing one can't expect to get exactly what one may want. Craig worked out a good deal for me and I put a hold on the car since he stayed late with me and we'd need to seal the deal the next day. He was even pretty cool while I slung a few jokes about the car being great, except that it was SILVER, and I bet if I had come earlier, we would have inked the deal. That night, and later the next morning, looking at the C300 I drove for about 7 years, I could not picture any other color in my driveway or me driving any other C300 that was not black for the net 5 years or so. I would likely regret going with silver, but could live with it. I did a quick "check" on local inventory and found a black CPO C300 that had nearly all that I wanted that must have just come on line. I know the car I picked with Craig was probably a better car and I think he got me a better all around deal, but I just could not follow through having found a better fit. I had the hardest time calling Craig about it, but he was awesome. He kindly said, "it happens, but I honestly want you to be in the right car for you", and I know he meant it. Throughout the whole wind-down of our deal, he got even nicer and more helpful. It made it even harder to have gone in another direction. Craig did not lose my sale, he (and by extension the dealership) gained my trust. While that does not pay the bills, the least I can do is let any prospective buyer know how great an experience I had with Craig, especially considering the outcome, and I hope this comes back to him 10-fold. As soon as I need another car, I'll let Craig know what I am looking for well in advance and I'm sure he'll make it happen for me. Awesome job Craig. More
August 07, 2023
Craig and the crew offered great service and I walked away with not one but two dream cars. It was so easy to shop there and get a good fair deal that I went back for a 3rd for my business. Mercedes In N away with not one but two dream cars. It was so easy to shop there and get a good fair deal that I went back for a 3rd for my business. Mercedes In Natick and BMW of Sudbury could stand to learn from the team in Lynfield. Herb your should train your people in Lynfield. More
Other Employees Tagged: Paul McDaniels
August 06, 2023
Walking into the dealership, I was kinda lost on what to do, after seating down with Craig Bovio who was super helpful and genuine with my wants and needs, I was able to happily make the decision to get mys do, after seating down with Craig Bovio who was super helpful and genuine with my wants and needs, I was able to happily make the decision to get myself my dream car which was the E400 at the time! Even tho Craig has many more customers to take care of, he was still able to keep me in the back of his head for a year after I mentioned I wanted a GLE350 and exactly how I wanted! So now I have the best car, and got the best service I could ask for, not only a salesman but he’s definitely a great friend! More
Other Employees Tagged: Darnell Caruso-Kelley, Renan Marchet