Clyde Maxwell | Page 2

I Feel Scammed Finance guy told us our insurance didn't offer gap insurance so we bought into a "package" that had it along with other things. It increased our payme Finance guy told us our insurance didn't offer gap insurance so we bought into a "package" that had it along with other things. It increased our payment $50/mo. I checked anyway and our insurance did offer gap AND it LOWERED my premium $10/mo. GET YOUR FACTS BEFORE GOING TO FINANCE! More

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great salesman Clyde Maxwell is the best salesman I have delt with. This is the second car I have purchased from Clyde and would recommend when are looking for a ca Clyde Maxwell is the best salesman I have delt with. This is the second car I have purchased from Clyde and would recommend when are looking for a car. More

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Very friendly sales staff We had a excellent sales man Mr. Maxwell who worked with us at finding the best car that we wanted and at the best price. We were repeat customers and We had a excellent sales man Mr. Maxwell who worked with us at finding the best car that we wanted and at the best price. We were repeat customers and we will trade with them again in the future. More

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Enjoyable buying experience We had the most enjoyable buying experience at Franklin Ford Lincoln in Franklin, TN. Our salesman, Clyde Maxwell, was fantastic and took all the str We had the most enjoyable buying experience at Franklin Ford Lincoln in Franklin, TN. Our salesman, Clyde Maxwell, was fantastic and took all the stress out of purchasing a vehicle! He is a NO pressure type of salesman and listened to our wants and needs. He showed us the vehicles that met those needs and our budget without any pressure. The entire staff we dealt with were so friendly and relaxed. We will purchase from them again and would highly recommend them to others. More

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Professional Clyde, Was very professional and friendly. I was never once felt pressured to do anything. When I had a question it was answered quickly. I will r Clyde, Was very professional and friendly. I was never once felt pressured to do anything. When I had a question it was answered quickly. I will return to work purchase again from this sales person. More

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Professional and painless Today I bought a 2015 Focus ST from Ford of Franklin, it was the best "Traditional Dealer" experience I have ever had. Such a nice contrast to the ex Today I bought a 2015 Focus ST from Ford of Franklin, it was the best "Traditional Dealer" experience I have ever had. Such a nice contrast to the experience I had just one week earlier at another dealership who shall remain nameless. That bad experience had me dreading any more car shopping trips. My sales rep, Clyde Maxwell was both laid back and knowledgeable about the product as well as the offers available on this particular model. It is nice to work with a guy has been in the business for a while because they don't have to push or pressure you. My finance rep, Marcus Smith, was quick and efficient. He offered me a couple of products but did not pressure me in any way to add any extra items to the car. Both Clyde and Marcus stayed past closing time to finish the transaction and be sure I was happy. More

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Fantastic Dealership CLYDE MAXWELL is an awesome sales consultant with Ford Lincoln of Franklin. Clyde was patient, knowledgeable and very helpful in my search for a car. CLYDE MAXWELL is an awesome sales consultant with Ford Lincoln of Franklin. Clyde was patient, knowledgeable and very helpful in my search for a car. At no time was I ever pressured or pushed in purchasing a vehicle. Clyde and Gary Sardynski worked together to locate the vehicle I wanted. After locating they had my car transferred to this location. I have purchased several cars in my lifetime and this is the ONLY dealership I could recommend. Everyone I worked with was wonderful and even the owner, Greg Brown stopped by and I could see how this dealership is the ONE and ONLY place to shop.This really helps our town Franklin stay at the top. Please even if you live a good distance from Franklin, you owe it to yourself to check it out. I only wished there was a TEN star rating because everyone at Ford Lincoln deserves it. LUV my new car. Happy Joyce More

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While searching for a truck for my business, I came across a Ford Ranger that this dealership had listed on Autotrader.com. The price had recently been reduced to $10,991.00, so I called to inquire ab across a Ford Ranger that this dealership had listed on Autotrader.com. The price had recently been reduced to $10,991.00, so I called to inquire about the price including taxes, fees, etc. I made it clear to Clyde that if we could agree on a price I felt was fair, I would arrive with a check in hand to get it that day. The truck had been there for just over 60 days so he said he was looking to get it off the lot right away. I felt like we were moving in the right direction at this point. He asked if he could call me back with a price after he had done some calculations. When I received a call back, it was from Matt. The price he gave me was $12,650.00. It seemed high so I told him I would call back shortly after giving it some thought. I then called the Williamson County clerk's office for the exact total on the sales taxes, local fees, etc. They were $849.37. The Davidson County clerk's office told me the fees to register the vehicle would be $131.75. That brings the total to $11,972.12. I called Matt and made a more than reasonable offer of $11,500.00, but he wouldn't even consider a price lower than $12,000.00. I told him that was not an agreeable price. That's when he told me it was going to auction on Wednesday because it had been on the lot so long, but he would rather sell it at a loss at auction than sell it to me for what I had offered. I thought that this was a very rude thing to say to a potential customer. He kept insisting that what's the dealership had in it even though the math didn't add up. Even when I confronted him about the difference between what I knew the total cost should be and what I had been told the price was, he kept saying that's what they had in it. Why would any dealership list a vehicle for a loss online? Quite frankly, this felt like nothing but a bait-and-switch. These jokers priced it low online to increase interest but tacked on $677.88 in additional fees to get more money out of a buyer. Not only did they lose what could have been a valuable business relationship (my business has purchased five vehicles in the last year), but I will make sure to mention this experience to anyone I know looking to purchase a vehicle. It's just dishonest - there's no two ways around it. I don't run my business dishonestly and I refuse to patronize any business that does operate this way. It paid off for me to walk away from this deal because I purchased a much nicer truck from a competitor for a very fair price. More

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We just bought a new car from Franklin Ford. I usually go through the Costco dealership, but the Franklin Ford was cheaper than the Costco dealer. Everyone was so friendly and helpful. I would use them again through the Costco dealership, but the Franklin Ford was cheaper than the Costco dealer. Everyone was so friendly and helpful. I would use them again in a heartbeat. If you have any questions about the price they are so nice to answer each and every question. More

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After 4,000 miles and 4.5 months, Clyde Maxwell called to ask how things were going with the car!!! Excellent, said I, except that I have questions about the electronics. Come by said he. I visited, Clyde ask how things were going with the car!!! Excellent, said I, except that I have questions about the electronics. Come by said he. I visited, Clyde taught me how to manipulate the electronics expertly, clearly and effectively. Thank you! Madeleine Hess More

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