Cindy was full of information and was willing to answer
all our questions. She really seemed to know the product.
all our questions. She really seemed to know the product.
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by MWILLIAMS8.31
Verified Customer
Verified Customer
Jun 30, 2023 -
Lithia Ford Lincoln of Boise responded
Congratulations on your new vehicle! We are so glad that Cindy had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Best Regards,
Jim Sterk
General Manager
They were so great!
We had an enjoyable experience, and they were knowledgeable and helpful.
We had an enjoyable experience, and they were knowledgeable and helpful.
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by ANISSAROBERT
Verified Customer
Verified Customer
Jun 19, 2023 -
Lithia Ford Lincoln of Boise responded
Anissa, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Ford Lincoln of Boise!
Best Regards,
Jim Sterk
General Manager
This was the best car buying experience I have ever had,
by a long shot
by a long shot
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by GIL2FITZ
Verified Customer
Verified Customer
Jun 18, 2023 -
Lithia Ford Lincoln of Boise responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Best Regards,
Jim Sterk
General Manager
Called dealership back in March about a vehicle they had
in stock and they called me when the repairs were completed and made the purchase over the phone. It couldn't of been any easier.
in stock and they called me when the repairs were completed and made the purchase over the phone. It couldn't of been any easier.
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by RORY4
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2023 -
Lithia Ford Lincoln of Boise responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise!
Best Regards,
Jim Sterk
General Manager
They worked with us on the trade in and had a fair price
for our trade in
for our trade in
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by RJTUNSTD
Verified Customer
Verified Customer
May 28, 2023 -
Lithia Ford Lincoln of Boise responded
Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Jim Sterk
General Manager
Grant is the best salesman we’ve had and are repeat
customers. He makes the sale process easy, enjoyable and stress-free. :)
customers. He makes the sale process easy, enjoyable and stress-free. :)
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by RJHESS
Verified Customer
Verified Customer
May 14, 2023 -
Lithia Ford Lincoln of Boise responded
Thank you for your business and this review. We're happy to hear that Grant and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Jim Sterk
General Manager
Sales was decent but still not great.
I stated I would pay 8000 down to try to get my monthly down. I was not told how my down payment would need to be given (cash, credit, etc…). I made
I stated I would pay 8000 down to try to get my monthly down. I was not told how my down payment would need to be given (cash, credit, etc…). I made the assumption I could put it all on my credit card and get points. Come to find out I could only put 3000 on my credit and the remaining 5000 would need to be cash! Thank God I had that in my savings or I would have had to start negotiations all over for my finances.
The finance guy I worked with was less than inviting. He had no personality and was cold. He was the one that told me I’d have to go to a bank to get my 5000 that I miraculously had. We did not want to sign up for extra warranties and it seems like the guy took it personally and got even less friendly if that were possible.
Overall not a great car buying experience. I waited over a year to get my first ever brand new vehicle and Lythia let me down quite frankly. Thankfully I still love my bronco regardless.
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by LIVASM3182
Verified Customer
Verified Customer
Other Employees Tagged:
My finance guy is not listed but I don’t remember his name.
May 05, 2023 -
Lithia Ford Lincoln of Boise responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Best Regards,
Jim Sterk
General Manager
Cindy was friendly, polite and knowledgeable.
We appreciated her going all out to answer our questions.
We appreciated her going all out to answer our questions.
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by KCNEWHOUSE
Verified Customer
Verified Customer
Mar 13, 2023 -
Lithia Ford Lincoln of Boise responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Cindy and all of us at Lithia Ford Lincoln of Boise are glad to have you as a customer.
Best Regards,
Jim Sterk
General Manager
Great people who helped me purchase my new car.
Thank you so much for everything!
Thank you so much for everything!
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by NORMCHRYS
Verified Customer
Verified Customer
Dec 04, 2022 -
Lithia Ford Lincoln of Boise responded
Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Jim Sterk
General Manager
Limited vehicle selection but that’s just how it is right
now. Very clean facility.
now. Very clean facility.
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by JCRAFT2
Verified Customer
Verified Customer
Oct 28, 2022 -
Lithia Ford Lincoln of Boise responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise.
Best Regards,
Jim Sterk
General Manager