Chuck Eck | Page 7

Awesome customer service!! I found a vehicle online. My transaction from start to finish was nothing short of spectacular!! Every person I worked with went above and beyond to m I found a vehicle online. My transaction from start to finish was nothing short of spectacular!! Every person I worked with went above and beyond to make my buying experience that much better. More

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Easy transition from old lease to a new lease I set up an appointment with Dan Schmitz, General Mgr., and immediately had connected me with Chuck Eck. We proceeded quickly to find my new Rogue. I set up an appointment with Dan Schmitz, General Mgr., and immediately had connected me with Chuck Eck. We proceeded quickly to find my new Rogue. Paperwork took a couple of hours, but it was easy and smooth process. More

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Quick, easy, professional! I enjoyed my experience with EP Nissan. The purchase was quick, easy and professional. I was particularly impressed with the service I received w I enjoyed my experience with EP Nissan. The purchase was quick, easy and professional. I was particularly impressed with the service I received when the used car I bought developed a mechanical problem. I simply brought the car back in and it was fixed, no charge, despite the fact that there was no warranty. You have earned a loyal customer. More

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Good service I was very impressed with the sales process including the following areas: Add on sales - very good presentation Sales - Very knowledge of the car I was very impressed with the sales process including the following areas: Add on sales - very good presentation Sales - Very knowledge of the car Accounting - Very good process More

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Great Experience I'm a fan of EP Nissan. I really enjoyed working with Chuck and the rest of the team. Everyone was respectful, professional and informative. I'm a fan of EP Nissan. I really enjoyed working with Chuck and the rest of the team. Everyone was respectful, professional and informative. More

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"We value you...and your time." We have now purchased 3 Rogues from Eden Prairie Nissan...and specifically from Chuck Eck...an incredible partner in purchasing a vehicle! J R Gonzal We have now purchased 3 Rogues from Eden Prairie Nissan...and specifically from Chuck Eck...an incredible partner in purchasing a vehicle! J R Gonzalez has been our finance person each time...also very incredible at his part of the process. The Rogue really suits our needs. We have been through the car purchase process at other dealerships. We are from about an hour out of the Cities, so we appreciate Chuck's fast phone call return and ability to do a great deal of it over the phone. Our only issue was that we like a door molding put on and there was a miscommunication with the time frame of gerting that put in and picking it up. We can understand things like that happen in a large dealership. We will continue to come back to Eden Prairie Nissan...and specifically to Chuck Eck. He takes a just right amount of time to explain the vehicle and syncs up our phones for us...yeah, Chuck! We have had experience with service...great from the driver who picked me up, to the service manager, work done, the entire process. Clean, great job, mindful of our time, good at explaining to a regular person...I'm certainly not another technician. 5 stars all around in our opinion. More

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Very professional from the start and throughout the proce Very professional from the beginning and throughout the entire process. Sales individual went the extra mile to insure the experience was very satisf Very professional from the beginning and throughout the entire process. Sales individual went the extra mile to insure the experience was very satisfying. Have dealt with Chuck Eck on both a purchase and lease deals and would highly recommend him. More

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Excellent...we'd come back again to deal with Chuck Eck! The team seems to work together..another salesperson even helped us while Chuck was finishing up with a customer.Chuck was wonderful, so low key,plea The team seems to work together..another salesperson even helped us while Chuck was finishing up with a customer.Chuck was wonderful, so low key,pleasant, and not at all pushy.He was very informative,stating all our options,and was willing to give us time to think.We were more than pleased and would return in the future! More

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Best Sales and Customer Care in the City After having such a positive experience at Eden Prairie Nissan, both with Chuck Eck of the sales staff, as well as Gary Glanzman, Sales Manager and th After having such a positive experience at Eden Prairie Nissan, both with Chuck Eck of the sales staff, as well as Gary Glanzman, Sales Manager and the rest of the folks that were involved in our latest 2016 Nissan Rouge lease, I just had to write a review. and express my gratitude for the great level of service he provided me and my fiancé. Chuck was very patient with us as were indecisive about color and options, not clear on model would suit our needs the best, what was affordable based on those needs, while still putting us into the "most car possible". Chuck was extremely helpful finding us a car that we would love. As far as the 2016 Rouge we went with, Chuck hit the nail on the head. We are very pleased with the performance of this vehicle as it has met and exceeded our expectation. We love the overall look of the vehicle, the performance was better than expected and I’m loving this car! Chuck is 11 out of 10 in our book! I’d also like to show my appreciation for Gary's handling of the turn in process, He made what can be a complex process very easy when turning in the old and acquiring the new. Overall, all the staff, from the receptionist to the "accessory guy" - were awesome !!! We look forward to being lifetime customers going forward! More

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Easy Quick and Simple Very easy going listened to me and made it so easy to buy a car. It was an enjoyable experience. This is not the case everywhere. Next time I need a c Very easy going listened to me and made it so easy to buy a car. It was an enjoyable experience. This is not the case everywhere. Next time I need a car I am going to Eden Prairie Nissan first. More

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