Chad Millhollin
Chad Millhollin at Toyota of Des Moines

Chad Millhollin | Page 18

General Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
363 Reviews

I was born and raised in Des Moines, Iowa and have been working in the automobile industry since 1996. I love working for a locally owned, community focused company like the Gabus Auto Group/Toyota of Des Moines and when I'm not at work I'm usually hanging out with my wife and 2 boys OR golfing!

Dealership Experience

11 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.7

363 Reviews

Write a Review

363 Reviews of Chad Millhollin

August 04, 2024

Dealership Rating
Employee Rating

Got me in last min. Before or trip to Colorado thank you! Simple calibration took longer than I expected but it's fixed More

by MCKINLEYJ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Brock grim

July 30, 2024

Dealership Rating
Employee Rating

Outstanding knowledge, competitive pricing, friendly salespeople and staff, respectful of customers needs and desires, fair trade in pricing More

by KAK1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter

Jul 31, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

July 27, 2024

Dealership Rating
Employee Rating

Love my 2025 camry. They did a great job and I’m a high maintenance customer. More

by NATALOO314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting

Jul 29, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

July 26, 2024

Dealership Rating
Employee Rating

Everyone I see encountered was friendly, polite, professional and accommodating. Great experience start to finish! More

by JEBALLARDGS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Todd Fiechter

Jul 29, 2024

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

July 25, 2024

Dealership Rating
Employee Rating

This is my second purchase from Toyota of Des Moines and their service is still top notch. Great team!! Thanks for everything! More

by RENAUD.JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Derek Harris

Jul 25, 2024

Toyota of Des Moines responded

We love simplifying the process. Thanks for trusting us! Happy Driving!

July 21, 2024

Dealership Rating
Employee Rating

They did a awesome job very professional thank you for my beautiful car thank you More

by SUZANNE_KIELMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gordon Beecham

Jul 22, 2024

Toyota of Des Moines responded

Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

July 20, 2024

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Employee Rating

They did not give much information about the additional coverage. They are giving lots of pressure to buy additional coverage. More

by KAMALSUBEDI23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas

June 27, 2024

Dealership Rating
Employee Rating

I always have issues with them. It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they sho More

by mikemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 28, 2024

Toyota of Des Moines responded

Thank you for providing us with feedback, Mike. We strive to provide 100% customer satisfaction with every service experience, so we’re sorry to hear that you feel we have fallen short of that in the past. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 15, 2024

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I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Jun 17, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 12, 2024

Dealership Rating
Employee Rating

The sales area was good. A little stingy with my trade-in, but we eventually came to an agreement. The delivery area was OK, but not great. The presentation was a little ch More

by FAST1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas

Jun 13, 2024

Toyota of Des Moines responded

Thanks for the honest review. We take all feedback seriously to improve the customer experience. We hope to see you again in the future! Happy driving!

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