Chad Millhollin | Page 15

Fast, Easy, Friendly service, Great value!! 5 stars for Kurt for sure. Chad, the Financial rep was great, too! A legendary multitasker. The sales manager gave me a great deal for my trade in, as 5 stars for Kurt for sure. Chad, the Financial rep was great, too! A legendary multitasker. The sales manager gave me a great deal for my trade in, as well. Overall, I know I'm not the easiest sale as I am a salesperson myself, so I think the dealership and everyone who helped me get into my new car did a fantastic job. Great sales people, too!! I do want to thank the sales manager as well for the deal I got, I don't remember his name, but he was in the front office, maybe 50's or early 60's, glasses. Thank you so much! More

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Wonderful service I was referred by my mother, sister, and husband. I do not regret my choice. Everyone I worked with was wonderful. They had me in and out very quick. I was referred by my mother, sister, and husband. I do not regret my choice. Everyone I worked with was wonderful. They had me in and out very quick. I loved being able to take steps online to quickly get through the leasing/buying process. Everyone at Toyota was welcoming and very friendly compared to other dealership that I had previously been to. More

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Positive Experience buying my used Corolla I worked with Steve Henigan to buy a used Toyota and I was very pleased with the experience. I knew what I wanted and Steve helped me find it. I woul I worked with Steve Henigan to buy a used Toyota and I was very pleased with the experience. I knew what I wanted and Steve helped me find it. I would recommend Steve to anyone that is looking to buy a car. More

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Camry 2017 New People are amazing and super quick. Good deals available. I would strongly recommend this place to anyone who wishes to buy a car. Thank you. People are amazing and super quick. Good deals available. I would strongly recommend this place to anyone who wishes to buy a car. Thank you. More

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2017 Toyota Tacoma Great service by a great team of people all around. Our 2nd purchase from them and they have been awesome both times. Toyota of Des Moines will be o Great service by a great team of people all around. Our 2nd purchase from them and they have been awesome both times. Toyota of Des Moines will be our first stop when we are ready for another vehicle. More

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They employ common scam tactics! BEWARE! Purchased a Sequoia in July 2017 and this was hands down the absolute worst vehicle buying experience we've ever had. The salesman and finance mgr mes Purchased a Sequoia in July 2017 and this was hands down the absolute worst vehicle buying experience we've ever had. The salesman and finance mgr messed up on our paperwork (in their favor), BOTH admitted to it, and then they refused to answer our questions regarding the issue. We've contacted JP Phillips, the GM via email and phone calls. He ignores our emails and the receptionists tell us "he's in a meeting" every single time we call. Horrible communication, scammy tactics, and appalling customer service. So much for service after the sale... Drive to Ames if you're buying a Toyota. Avoid this place at all costs. More

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Be Careful! Please be very careful when purchasing a vehicle from this dealership and financing with them. I discovered after my recent purchase that they were r Please be very careful when purchasing a vehicle from this dealership and financing with them. I discovered after my recent purchase that they were running my credit every time I looked at a vehicle because they had my information on file from a prior purchase. I did not give them permission to do so and I feel they violated the Fair Credit Reporting Act. Chad in the credit department also failed to include my wife on any of the "applications" which is an issue because all our debts are held jointly. Thanks to his mistake I was able to discover what the dealership was doing with my information without my permission. He was running an individual credit application with the same companies over and over again. Aside from my credit being hurt, the worst part is I have left messages for the GM, JP Phillips, but do not get any return phone calls. More

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Amazing 1st car buying experience Brenna was very personable and patient as I tried to figure out the perfect 1st car. She was very clear with all the details to ensure I wasn't thrown Brenna was very personable and patient as I tried to figure out the perfect 1st car. She was very clear with all the details to ensure I wasn't thrown off by any additional fees. All the employees were very inviting and professional. I hope to buy my next car from Brenna and her friends at Toyota of Des Moines! Chad was very down to earth and explained all the financing and fees in layman's so that anyone could understand. Very enjoyable character and he threw in a free pen! Great group of guys and gals at Toyota of Des Moines More

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Fantastic service at an affordable price. The entire staff of Toyota of Des Moines made me feel welcome during my entire car buying experience. I highly recommend this dealership to anyone who The entire staff of Toyota of Des Moines made me feel welcome during my entire car buying experience. I highly recommend this dealership to anyone who is looking to buy a high-quality card at an affordable price. More

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Good experience. Miranda was easy to work with. Miranda was good to work with and wasn't pushy, which I really appreciated. Chad Millhollin was also really helpful and was very clear with all of th Miranda was good to work with and wasn't pushy, which I really appreciated. Chad Millhollin was also really helpful and was very clear with all of the numbers. More

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