Carolyn Hendrickson
Carolyn Hendrickson at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Carolyn Hendrickson

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

5.0
19 Reviews

If you asked Carolyn Hendrickson why she chose to work at Armory Garage over any of our competitors, she'd tell you it was the fun work environment and how well everyone works together. There's a lot of reasons why she enjoys working here, but there's one that stands out from the others. "I love meeting new people and building honest, long-lasting relationships with them," she said. The Altamont-native loves to spend her free time with friends and family, and says her proudest accomplishment was learning how to fix commercial laundry and dry-cleaning equipment from her father. She says her favorite car on the Armory lot is the Cherokee Limited.

5.0

19 Reviews

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19 Reviews of Carolyn Hendrickson

April 27, 2024

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Paul Cassela should be your service manager and you should never have let Joe Kramer go he was the back bone of armory garage for well over 50 years + they were the only reason me and my sons purchased More

by RLUCIER1051
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Recommend Dealer
Yes

April 26, 2024

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Greatest people , friendly staff and highly recommended to have your car worked on by the guys in the shop More

by MERLINE2012
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker, Billy Comtois

Apr 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 26, 2024

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Carolyn Hendrickson was and is very knowledgeable, caring,courteous, and accommodating! I appreciate her giving me her time. Thank you Carolyn More

by LPTOOTHPICK
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Recommend Dealer
Yes

Other Employees Tagged: Sorry can’t remember her name that helped in the transaction. Sorry

Apr 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Carolyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 26, 2024

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They were very easy to deal with. The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was More

by SUPERDAD9641
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Purchase Time
Recommend Dealer
Yes
Apr 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Armory Chrysler Jeep Dodge Ram FIAT of Albany are glad to have you as a customer. Best Regards, Armory Customer Relations Team

April 24, 2024

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Armory Garage has met my sales and service needs for years. All sales and service representatives are professional and efficient. More

by MPATWAGER
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Recommend Dealer
Yes

Other Employees Tagged: Billy Comtois, Dave Crist

Apr 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

April 10, 2024

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Carolyn was a great salesperson did everything right to make my experience a great one! More

by DOMENICATERRY
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Recommend Dealer
Yes
Apr 10, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Domenic, Here at Armory Chrysler Jeep Dodge Ram FIAT of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Carolyn, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Armory Customer Relations Team

February 23, 2022

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Great Customer Service! ! Smooth transition with sale and paperwork this was my 3rd lease with Carolyn Hendrickson and she is awesome!! Finance department was efficient and h More

by Jeep3
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Yedynak

Feb 23, 2022

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, we appreciate your feedback about the experience you had with Carolyn and the rest of the team. We look forward to servicing your vehicle in the future!

November 10, 2018

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Smooth and stress-free Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would str More

by Justin79
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Recommend Dealer
Yes

June 21, 2018

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Oil Change and Check-up I arrived without an appointment and was in and out very quickly.. no hassles at all. My service representative, AJ, was helpful, as usual. I stron More

by mikeref
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Recommend Dealer
Yes

Other Employees Tagged: A.J. Erschen, Tom Harpster, Rocco Peluso, Albie Russo

June 11, 2018

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Vehicle Trade In Old vehicle had a mechanical failure. Service was helpful in quickly diagnosing and giving options, ultimately referred to sales department for a trad More

by fitzpatrick0
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Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy

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