Carlos Machado | Page 55

No Pressure and very Honest This dealership was very honest with every single detail of every car. They will tell you the car fax without even asking. Making sure you have a grea This dealership was very honest with every single detail of every car. They will tell you the car fax without even asking. Making sure you have a great test drive of a car and see if you really like and nothing like a fast 2 min test drive. They even tell you take it for a spin for a few take it on the highway and all, get a good feel of the car. Making sure you feel comfortable with the car and if not they always have lots of other cars to look at in the price range you are looking for. They was very friendly and did not pressure you on buying a car. I personally don't have nothing bad to say about this dealership and can't say enough good things from my experience here, I definitely will come back to buy another car from here> More

Report | Print

Prompt professional sales folks. Great selection and clean vehicles. Solid professional sales folks willing to work with you. Timely follow up with answers to questions and emails. Great selection and clean vehicles. Solid professional sales folks willing to work with you. Timely follow up with answers to questions and emails. I highly recommend them for vehicle purchases, I have purchased my last 3 vehicles from them. More

Report | Print

Muy Profecionales!" Me trataron con mucho respeto y profecionalismo.., Con mucha confianza me dieron a escojer el vehiculo deseado. No fui presionado a comprar. Y pude ha Me trataron con mucho respeto y profecionalismo.., Con mucha confianza me dieron a escojer el vehiculo deseado. No fui presionado a comprar. Y pude hablar libremente con el vendedor. More

Report | Print

Felt like family The experience at Bourne's far exceeded expectations. This wasn't my first stop in my hunt for a preowned vehicle due to the distance I had to travel. The experience at Bourne's far exceeded expectations. This wasn't my first stop in my hunt for a preowned vehicle due to the distance I had to travel. The other few dealerships could not compare to the folks at Bourne's. I had spoken to the salesperson, Mario, over the phone to inform him that I'd be heading there from Pawtucket. He made himself available for me to speed up the process and even had the Kia ready for a test drive when I arrived. As soon I walked in, I was greeted with a warm smile which made me feel as ease about it all (I failed to obtain the young lady's name behind the front desk). I then noticed everyone seemed be having a great time. Employees and customers alike. Mario showed interest in my questions and concerns right away. At no point was I pressured into purchasing the vehicle. The next day I spoke to Carlos Machado. He was very patient in dealing with my ignorance about financing. He answered all my questions and made it easier to understand. I was overwhelmed with the final price and didn't want to proceed and again I wasn't pressured into buying. I came back later after much thought and proceeded with the transaction. Other than having to wait a couple more days for the title to be received, the process went smooth. I'd highly recommend Bourne's to my family and friends. If you're looking to be treated as more than just a customer, I'd check you Bourne's Auto Center in South Easton, MA. More

Report | Print

Ford Edge THANK YOU, Bourne Auto! We are thrilled with the experience we had searching for and ultimately buying our car at your auto center. We were treated THANK YOU, Bourne Auto! We are thrilled with the experience we had searching for and ultimately buying our car at your auto center. We were treated with respect, fairness, and professionalism throughout our transaction. Jason, David, and Carlos are the best! Thank you so much! Jeannie and Larry Baxter More

Report | Print

Extraordinary Experience - Unbelievable Customer Support I am a relatively new customer of this dealership, my first purchase being a Toyota Venza back in November and then a Nissan Rogue in June. I was ext I am a relatively new customer of this dealership, my first purchase being a Toyota Venza back in November and then a Nissan Rogue in June. I was extremely satisfied with the ‘no haggle’ pricing, and with the dealership as a whole. The staff is extremely knowledgeable, helpful and friendly. They go above and beyond to make sure that your experience is pleasant, and the most amazing part is the absolute sincerity of it all. From the moment you enter the dealership to the calls made after driving the vehicle off the lot, the staff is there to assist, happily and promptly. I worked with Carlos Machado and Shawn Weir, both times, and have been extremely satisfied with the service from the initial search of a vehicle to the quick and easy financing. From what I can see, the entire staff works in same helpful and knowledgeable manner. I wouldn’t go anywhere else for a vehicle and I would recommend Bourne's Auto hands down to anyone looking to purchase a vehicle. They are #1 in my book! More

Report | Print

Freaking amazing Their customer service was amazing and Carlos and Matt are great... They are very helpful and take great care of me. The whole process only took a day Their customer service was amazing and Carlos and Matt are great... They are very helpful and take great care of me. The whole process only took a day and they try everything to help you and make you satisfied. I love this place More

Report | Print

#1 Dealership Around I am a long time customer of this dealership and each time I go back the experience rivals the time before. The sales staff are attentive, helpful, an I am a long time customer of this dealership and each time I go back the experience rivals the time before. The sales staff are attentive, helpful, and always pleasant. The no haggle pricing is the best part, the price you see is the price you pay and it's always below the rest of the market. I will never shop at any other used dealership, this is my car store. More

Report | Print

Fantastic experience! We purchased two cars! Website very informative. Alyssa, our sales associate, was detailed, patient, knew answers to every question we asked. GREAT E We purchased two cars! Website very informative. Alyssa, our sales associate, was detailed, patient, knew answers to every question we asked. GREAT EXPERIENCE! Highly recommend!! More

Report | Print

Thank you! Let me start by saying I'm probably one of the worst customers this place has ever had, and let me finish by saying I am eternally grateful for how th Let me start by saying I'm probably one of the worst customers this place has ever had, and let me finish by saying I am eternally grateful for how they did all they could to make me completely happy with my purchase after I messed up. Badly. I originally purchased a standard Scion tC, claiming I could drive it. I took it home and immediately hated all the responsibility that came with owning a standard. I was miserable. I came back and my salesperson Alyssa was able to help me switch to a car (automatic) that I actually love. I am amazed at the patience they had while they worked with me and how dedicated they were to making me content with my final, actual purchase, a car which I am positive I will own for more than one week. Thank you for all you did! I genuinely love my car now. The employees here are the kindest I've ever experienced in car sales. More

Report | Print