Carlos Machado
Carlos Machado at Bourne's Auto Center

Carlos Machado | Page 48

General Sales Manager

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.7
685 Reviews
4.7

685 Reviews

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685 Reviews of Carlos Machado

July 13, 2016

Dealership Rating
Employee Rating

Beyond satisfied ! Bourne is absolutely amazing ! I have terrible credit and the guys over at Bourne did their best to get me approved and into an amazing car ! I work w More

by Pwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Santos

Jul 17, 2016

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your business and your amazingly kind words. The experience you described is EXACTLY what we expect from our team. We appreciate your recommendation and referrals. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2016

Dealership Rating
Employee Rating

The way all dealers should operate They do things differently than other dealers in a very good way No haggle fair price from the start They let you test drive without going with you. More

by Jeep wrangler unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

Jun 22, 2016

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your continued business and your kind words. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Dealership Rating
Employee Rating

Cars listed as advertised We bought the car at the exact price listed online through cars.com. They have a large selection of used cars. You need to know what your looking fo More

by SCOTT MARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Ronan

Jun 20, 2016

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We appreciate you taking the time to review your experience. We have certainly analyzed our company hours from a customer and employee satisfaction standpoint and we will continue to do so as we grow. One solution would be for us to open a store on the North Shore! You never know! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2016

Dealership Rating
Employee Rating

No fried baloney No hard-sell, no psychological wrangling, no phony stalling tactics (pleading case to Sales Mgr.). Just; like what you see, take it for a drive, let' More

by WichitaLineman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Clark, Matthew Cygielnik, Jake Nevens, Receptionist; so professional & nice

Jun 17, 2016

Bourne's Auto Center responded

WOW! We are honored to have earned your continued business. To have a customer return for 3 vehicles is absolutely amazing! Matt, Jake, Carlos and Mike all appreciate your kind words. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2016

Dealership Rating
Employee Rating

Excellent service! I just bought my 2013 Terrain from Bournes. This was my second vehicle I have purchased here and have always received the best customer service here. More

by Kimandrews0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Nevens

Jun 05, 2016

Bourne's Auto Center responded

We are honored to have earned your continued business and your 5 star review! Jake and Carlos are amazing employees who are dedicated to a high level of customer service. They both appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 10, 2016

Dealership Rating
Employee Rating

Best Dealership without a question This is a very no hassle car buying experience. Nobody is out on the lot chasing you down pushing you into cars you can't afford, they're not constant More

by Carguy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee, Kory Peterson , Paul Sandler

May 18, 2016

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described is exactly what every customer should experience when purchasing or servicing their vehicle with Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2016

Dealership Rating
Employee Rating

Outstanding all the way Fantastic staff, always a pleasure to come in. We will be back again in the future to buy more cars. Only negative was they did not detail the car p More

by Ob4short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Macdonald

May 18, 2016

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you and we look forward to seeing you for your next purchase. I am sorry to hear the vehicle was not detailed to your satisfaction. We detail every vehicle when it arrives at the dealership and then a re-clean upon delivery, I am disappointed that your vehicle did not go through this standard process. I would be more than happy to re-detail your car at no charge anytime. If you have any other questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2016

Dealership Rating

Painless and friendly Treated like family! Never pressured, great selection, great prices!!! Everyone was friendly and polite. Financing was painless! Best car buying exper More

by Stephen Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Pair , Andrew Gesner

Apr 20, 2016

Bourne's Auto Center responded

Welcome to the Bourne's Auto Center family! We appreciate your business and your amazingly kind words. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle at Bourne's. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2016

Dealership Rating

Fantastic customer service A wonderful local dealership who helped so much, the customer service was amazing. I would highly recommend this dealership to anyone looking for a ne More

by LizP609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Apr 18, 2016

Bourne's Auto Center responded

Thank you for your business and your 5 star review. We are thrilled that you received amazing customer service from Mario and Carlos. You recommendation is extremely important to us and we look forward to providing those customer with the same commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2016

Dealership Rating

Amazing experience! Quick, easy, with helpful staff and lots of options. I worked with Mario and he was the best! So so helpful made the experience so much easier than ma More

by Jfrey6272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Apr 18, 2016

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your business and your kind words. Mario is an amazing employee who is dedicated to a high level of customer service, we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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