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Caio Evangelista

Overview Reviews (31) Inventory (235)

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Caio Evangelista

Finance Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.5

31 Reviews

4.5

31 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (31) Inventory (235)

Dealership Experience

5 yrs

Languages Spoken

English

Portuguese

31 Reviews of Caio Evangelista

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June 04, 2024

Dealership Rating

Employee Rating

Financial person cheating me,Toyota finance offer 4. 99%but he gave me 5.75% I know my eligibility 99%but he gave me 5.75% I know my eligibility More

by kamalanathanv

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brian Xiong, Sean Giere

Helpful 0

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Jun 06, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We take matters like this seriously and would like to investigate these finance concerns further. Please reach out to me directly so I can look into this. Your experience is important to us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 02, 2024

Dealership Rating

Employee Rating

Very friendly people. Greeted promptly Efficient Knowledgeable Helpful when I needed to go home for my title Greeted promptly Efficient Knowledgeable Helpful when I needed to go home for my title More

by maryndaboys

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Marsh, Patty Coleman

Helpful 0

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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota. We're thrilled to hear that our team was friendly, prompt, efficient, knowledgeable, and helpful during your visit. We strive to provide excellent service, and we're glad we could assist you with with your title. We look forward to seeing you again in the future or feel free to share your positive experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 23, 2024

Dealership Rating

Employee Rating

I bought a new car from them on May 21, 2024. I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financi I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financing. And I kept telling them I was going through my own bank. I felt harassed by this. I think next time they can keep their mouth shut just let the person finance through whoever they want to. I also had an appointment at 3 o’clock to pick up the car. It was never passed to anyone. So when I got there, they didn’t know I was coming. I also felt that when I went to a car that was less in Price they were a little bit cold to me after that. Would I buy through them again probably not. They also gave me a very low trade-in for my car. I bought my car there three years ago. It had dings at the time it was used. So when they took it out for a test drive and looked at it they told me I’d had dings. . Well, yeah, it had dings three years ago, but it was OK for them to charge me $25,000 for the price of it. Three years later, it’s only worth $8000. I believe this was a rip off. But I traded with them. So that’s on me. More

by Shancock1957

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Rick Kissner

Helpful 0

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May 24, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback regarding the financing options and your appointment time. We aim to provide a positive and seamless car-buying experience for all our customers. Please feel free to reach out to me directly so we can address your specific situation and hopefully improve your overall experience. Thank you for bringing these matters to my attention. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 16, 2024

Dealership Rating

Employee Rating

The sales person was very helpful and answered most of my questions. Toyota corperate was a very differnt story. Waiting for over a year is outrageous and way to long in my opinon. Also there were some optio questions. Toyota corperate was a very differnt story. Waiting for over a year is outrageous and way to long in my opinon. Also there were some options I had ordered that Toyota for some reason chose not to supply with no reason why? Makes me feel like the customer is not their first priority. More

by sjmaxa

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Borgen

Helpful 0

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May 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with Burnsville Toyota. We appreciate your kind words about our salesperson's assistance. We're disappointed to hear about the extended wait time and the missing options on your Toyota from corporate. Please reach out to us me so I can discuss this matter with your further. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 08, 2024

Dealership Rating

Employee Rating

Jeff was awesome! Jeff found the perfect Tundra for me and I love driving this truck! Thank you Jeff and all the folks at Burnsville Toyota! Jeff found the perfect Tundra for me and I love driving this truck! Thank you Jeff and all the folks at Burnsville Toyota! More

by dave.gavic

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Coleman

Helpful 0

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May 10, 2024 -

Burnsville Toyota responded

Thank you, Dave! We're thrilled to hear that Jeff was able to find the perfect Tundra for you. We appreciate your kind words and are delighted that you love driving your new truck. Enjoy the ride, and please don't hesitate to reach out if you ever need anything from Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 04, 2024

Dealership Rating

Employee Rating

Great customer service, very knowledgeable and friendly. No pressure salespeople and they give you your space. No pressure salespeople and they give you your space. More

by ken@surfacingsolution.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chaz Oatis, Eric Samsel, Kevin Xiong

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team, Ken! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 01, 2024

Dealership Rating

Employee Rating

I was pleased to be able to get my part and installation on a timely manner on a timely manner More

by TSHAND.GLORY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Terrio

Helpful 0

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May 03, 2024 -

Burnsville Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 26, 2024

Dealership Rating

Employee Rating

Hour and 3/4 for oil change and rotation with a appointment, Advisor said he noticed it took too long but no reimbursement appointment, Advisor said he noticed it took too long but no reimbursement More

by CHEVYLANE56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Apr 30, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. Here at Burnsville Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 14, 2024

Dealership Rating

Employee Rating

The check in person was awesome and very polite. I get my cars done at Burnsville Toyota all the time. I get my cars done at Burnsville Toyota all the time. More

by CHOXIONG72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Christiansen, Mike Quam, Sean Giere

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 29, 2024

Dealership Rating

Employee Rating

My husband and I just bought a RAV4 from Tyler. Tyler was very professional, kept us up to date on the status of our RAV4. He went through the features of the car. We highly recommend Tyler. Tyler was very professional, kept us up to date on the status of our RAV4. He went through the features of the car. We highly recommend Tyler. More

by dozuturk

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Borgen

Helpful 0

Report | Print

Mar 04, 2024 -

Burnsville Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Tyler assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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