Bryan S.

#1 location, friendly and knowledgeable staff, and overall always a great experience! Would not choose any other dealership except Honda McGrath xx. Charles, IL! overall always a great experience! Would not choose any other dealership except Honda McGrath xx. Charles, IL! More

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First experience buying a car at a dealership even with all the things you hear about dealerships trying to haggle you with markups and crazy fees. Thanks McGrath st Charles.I didn't experience that with t all the things you hear about dealerships trying to haggle you with markups and crazy fees. Thanks McGrath st Charles.I didn't experience that with them. Bryan was my sales person and he walk me through everything and listen to everything I needed in buying this car. No haggling and no unnecessary markups. Ask for Bryan when looking at buying a car. More

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Today I got to work with Bryan S. And it was a great experience. He was great to talk with and took the time to walk me through my new car in detail. And it was a great experience. He was great to talk with and took the time to walk me through my new car in detail. More

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I would like to share my experience with McGrath Honda of St. Charles of recently purchased Honda Odyssey Elite 2023 Model. I was met by Bryan at the dealership for my vehicle purchase. The Elite model whi St. Charles of recently purchased Honda Odyssey Elite 2023 Model. I was met by Bryan at the dealership for my vehicle purchase. The Elite model which Bryan showed me on May 10th, 2023 had various features including the vacuum cleaner in the Van. I was impressed by this new features and decided to proceed with the purchase of Honda Odyssey Elite Model. Since the said vehicle was not in stock, I was told that I have to wait until the vehicle will be available and I deposited the amount of $2,500.00 for the Van and I was given the date of delivery of Van July 11, 2023. On June 26th, 2023 I received the call from Bryan that the Van is available and I can come to process the paper work for the final purchase. I was told by Bryan that all paper work is ready to pick up the vehicle even though it was my religious day. I had to wait for more then 5 hours in the dealership on my religious day to do the paperwork. Since I was late, when I did the paperwork waiting for more then 5 hours, I did not check the Van and took the delivery and left to join my family for my religious rituals. On 29th June I left for Atlanta, and on my return when I was doing the cleaning of the Van, I found out that the Vacuum Cleaner was missing from the Van. I called Bryan immediately and to my surprise his response was that the Honda has stopped building the Vacuum Cleaner on the Vans and that is why there is no Vacuum. I bought the Honda Odyssey because one of the best feature I liked about this Van was Vacuum which is not available in any other vehicles like Toyota, Nissan etc. On hearing this response from Bryan I felt that I am cheated by the Honda McGrath Honda, which is showing me the Odyssey 2023 Elite with more options and delivered the vehicle with missing decision making option by me. I am extremely disappointed with Honda McGrath Dealership at St. Charles and I will never recommend this Dealership to any of my family or in my circle. Mohammad Rahim More

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The dealership promotes good relations by honest approaches to business. Salesperson Bryan Salas worked hard to meet our offer and give us the best deal he could. He was very friendly and helpful. approaches to business. Salesperson Bryan Salas worked hard to meet our offer and give us the best deal he could. He was very friendly and helpful. More

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My experience at McGrath Honda St. , Charles is one of the best ones. I’ve had a great experience thank you to Nate and Tom Bitner, and I also want to thank Harris my finance manager, w , Charles is one of the best ones. I’ve had a great experience thank you to Nate and Tom Bitner, and I also want to thank Harris my finance manager, who made everything very easy and very transparent and a very fast process I would recommend them to all my friends and family. More

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Its a great place and very good service to get a car im so happy about my car so happy about my car More

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Wonderful staff, very helpful and easy to work with. Made it a great experience as a first time buyer. Made it a great experience as a first time buyer. More

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Bryan was super helpful and made the car buying experience super easy! I would definitely recommend this dealership to anyone is the market for a new car! experience super easy! I would definitely recommend this dealership to anyone is the market for a new car! More

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Worst dealer I have EVER dealt with. Did all the paperwork Wed July 7th. Still waiting for them to send the check to payoff my auto loan. Do NOT trust anything they say, it is all false. They bac paperwork Wed July 7th. Still waiting for them to send the check to payoff my auto loan. Do NOT trust anything they say, it is all false. They backtrack on everything, even if they have it all on camera telling you one thing and then the person that told you is "off" that day. They will tell you they aren't making money on your deal, trust me they are. Bryan the sales person was fine to deal with but George is only out to make a buck and doesn't care about the customer. Do yourself a favor and go elsewhere! More

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