Bryan Hall
Bryan Hall at Southwest Kia of Rockwall

Bryan Hall | Page 2

General Manager

Southwest Kia of Rockwall

1790 I-30 Frontage Rd
Rockwall, TX 75087

4.7
21 Reviews
4.7

21 Reviews

Write a Review

21 Reviews of Bryan Hall

April 11, 2023

Dealership Rating
Employee Rating

I highly recommend Southwest Kia of Rockwall to anyone in the market for a new or used vehicle. They are very customer oriented when it comes to customer satisfaction. Their prices are competitive and no hag More

by tomsmith7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Collyer , Bradley Stevens; Nate Davis

Apr 18, 2023

Southwest Kia of Rockwall responded

Hi Tom, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

March 23, 2023

Dealership Rating
Employee Rating

You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! More

by Abigaylemadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2023

Southwest Kia of Rockwall responded

Hi Abigayle, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

January 20, 2023

Dealership Rating
Employee Rating

Great personal service sales professionals. We were attended to within 10 minutes of arrival. All our questions and concerns were addressed as we looked for a vehicle for my wife. As a result o More

by Davidcolbert3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Pena, Danny Tannon , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde, Queenie Sibley

Jan 20, 2023

Davidcolbert3 responded

Queenie was our sales person.

November 22, 2022

Dealership Rating
Employee Rating

Always friendly and professional service. Good at keeping you informed while you have your car in for service. More

by Jn_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Pena, Danny Tannon , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde

Nov 23, 2022

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!

November 01, 2022

Dealership Rating
Employee Rating

Charles did an awesome job getting my car quickly and kept me informed at all times! More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Dehorney, Daisy Meraz, Kylee Mcgee

Nov 01, 2022

Amber responded

He sure did!

September 30, 2022

Dealership Rating
Employee Rating

I had a great buying experience my sales representative was very helpful and knowledgeable. I would recommend this dealer to anyone. More

by billyy250
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon , Bailee Christian, Morgan

Sep 30, 2022

Southwest Kia of Rockwall responded

Hi, We appreciate the review! We are glad your time with us was helpful! We hope to see you again soon!

August 29, 2022

Dealership Rating
Employee Rating

Great service all around, from the front desk in the lobby to the salesman to the finance office. Owner was great to meet and talk. Would definitely do business with Rockwall Kia dealership again. More

by Jholman936
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Southwest Kia of Rockwall responded

We here at Southwest Kia of Rockwall greatly appreciate this excellent review. It is always our pleasure to provide 5-star dealership experiences. We look forward to doing business with you again.

June 16, 2022

Dealership Rating
Employee Rating

My buying experience was next to none had a great salesmen Gerald help me find and got me into something that I could afford and keep me safe thank you to the rest of the staff they were all nice and More

by michaelpablo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Pena, Danny Tannon , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde, Gerald Lee

Jun 17, 2022

Southwest Kia of Rockwall responded

Michael, thank you for your perfect star review. We are honored to have earned your business here at Southwest Kia of Rockwall and thrilled that you enjoyed a next to none buying experience working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

May 22, 2022

Dealership Rating
Employee Rating

Responsive and knowledgeable team, clean facility with a lot of inventory options to choose from. More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Pena, Danny Tannon , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde

May 31, 2022

Southwest Kia of Rockwall responded

Hello Brandon, Thank you for the review! We are happy that you had a great experience with us here at Southwest Kia of Rockwall. We can't wait to work with you again down the road!

May 04, 2022

Dealership Rating
Employee Rating

No follow through, live 5 hours away one way and can not get any help with vehicle registration which has already been paid for More

by PissedOffCustomer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mauricio Pena , Bailee Christian

Jun 15, 2022

Southwest Kia of Rockwall responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with quick communication. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Bryan Hall Bryanhall@lithia.com

Jun 19, 2022

PissedOffCustomer responded

This goes to prove my point. My complaint was on may 4th and you responded on June 15th. I’m gonna pray 🙏🏼 for y’all.

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