Bryan Cook

We’ve been doing business with Bobhook for 15 years or more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel help more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel helped us while John was on vacation so we were covered ! Jake Bishop our sale consultant for years truly is my - our family friend as he made sure we were going to have a vehicle for our vacation if our car wasn’t finished by the time we left! All is Good thanks to John , Jarrod , Gabriel, Jake Bishop of course the service technicians at Bobhook Chevrolet!! Jake has sold us 6 cars in the last 6 years and I would not go anywhere else for a vehicle!! Bobhook is a family run business with the owners there every day greeting their customers! No wonder they are the Best Chevrolet Dealer In Louisville Ky ! Thank you guys so much ! More

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The experience was Great I'm thankful that they worked with me to get a great deal with me to get a great deal More

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Excellent service. The staff at bob hook is top notch. I will always bring my vehicles there The staff at bob hook is top notch. I will always bring my vehicles there More

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I bought my first vehicle at Bob Hook in 1993. I was 18. The salesman was the reason I kept coming back through the years. Whether I purchased a vehicle, test drove, or referred, my experience was because The salesman was the reason I kept coming back through the years. Whether I purchased a vehicle, test drove, or referred, my experience was because of that trust that was established between myself and that person, not the dealership itself. I only dealt with him when I came to the dealership. My experience this time was very different, but only because my friend has retired and I didn't know anyone else there but when I came across a car on the internet for sale at Bob Hook , I didnt hesitate to call. I spoke with the friendly rep that told me to ask for Bill upon my arrival, a Bob Hook veteran salesman, I recalled seeing through the years when visited, offered a sense of familiarity. Of course he was friendly, laid back, helpful, and without the b.s. I never felt pressured nor haggled and we were able to work a deal. My credit is not so great, but they were able to get the financing that was reasonale for my financial terms. The sales, management, and finance team, and the dealer mechanic, all proved to be pretty freaking great. They went beyond the basic protocol of any dealership to assure that my requests were heard, addressed, and dealt with. I had an issue with the car itself, and I did not purchase any extended warranty, so they are under no obligation beyond the finalization of the sale, to fix problems that may arise. However, it had been 2 days and I just asked that they look at it to see what it was. They did and honestly, they fixed what appeared to be the issue. This is a circumstantial incident that I'm certainly grateful for BUT,it is not company policy, I am not promoting that any other situation would be obligated to act in the same nature, as this was a unique isolated incident. I am only sharing because they recognized my concern and acted on it accordingly. That shows INTEGRITY, honorability, and reputablity. I would definately recommend BOB HOOK CHEVROLET. Ask for Bill, my new fav. Salesman. No haggle, no pressure, no b.s. More

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We have been dealing with Matt Cooper for a few years now, and would highly recommend him for a great experience! He goes above and beyond to make sure that you are happy and get the vehicle you desire! now, and would highly recommend him for a great experience! He goes above and beyond to make sure that you are happy and get the vehicle you desire! Bob Hook has always provided a great environment to purchase any of your vehicle needs! More

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Great service department ! Got my vehicle in quick and kept me Updated. I love the free shuttle service to work and they even pick me up kept me Updated. I love the free shuttle service to work and they even pick me up More

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You can’t beat Bob Hook. They have the BEST service department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are all awesome! They feel like family to me and never ever let me down. I strongly recommend Bob Hook!!! More

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18 foot box truck Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recomme Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recommend them to my friends More

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Angels Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!! More

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What a wonderful experience!! I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to mak I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and 🧡 my Ford Edge Sport. More

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